Knob Creek Apartments

This is our first experience with apartment living and we have been beyond happy. First, the rental agent went out of their way to get us into the perfect floor plan for our needs. We moved into a spotless freshly painted unit with brand new LVT flooring and new carpet. The office staff is friendly and welcoming long after you move in. The maintenance staff is onsite, responsive and friendly. There are opportunities for social interaction coupled with a respect for your privacy. We had a... couple minor maintenance issues that were addressed same day. They even replace lightbulbs for all fixtures. The grounds are maticulously maintained by professional landscapers and are beautiful. Apartment floor plans are open and spacious with 9 foot ceilings. Location couldn't be more perfect. A rural atmosphere overlooks a lighted city scape at night and beautiful mountain views during the day. Shopping, good medical facilities, schools/colleges, Community/Senior Center are all within minutes. Finally, the complex is Pet Friendly with a fenced off-leash area. We feel very comfortable and at home here at The Haven and plan to stay. Lee mas

Absolutely HORRIBLE place to live for the price! The walls are so thin you can hear your neighbor cough, whether they are above you or beside you. The carpet, flooring, cabinet and appliances are so cheap it is laughable. They make everything seem so neat and nice when you are touring, but when you move in you realize how cheap everything actually is. No one cleans up after their pet so there is constantly dog feces everywhere. Partying college students are rampant and management does nothing to... stop it. Try calling the security officer who is supposed to be on call 24/7 to help with these situations and you won't get an answer or he just won't bother to come see what the problem is. To get anyone evicted or report a noise complaint, the officer has to stand in your apartment and listen to the noise and deem it too loud for anything to occur but like I stated before, he won't ever come listen! The management is so sweet and helpful when you are looking at renting but when you are a tenant, they don't care about you any longer. The gate is usually always broken and stuck open, so there really isn't much of a point to have one. The maintenance workers park in handicapped parking in front of the buildings so if you are handicapped, you are out of luck. The trash is often overflowing from the dumpster which causes rodents and brings the worst odor. The pool is overcrowded with aforementioned college party goers who bring over the allotted amount of guests so it isn't a nice, relaxing atmosphere they make it out to be. This place is way overpriced for what it is and I would never recommend to anyone to ever live here. Lee mas

I've had a terrible experience at The Haven. A maintenance man walked into my apartment to change the filter. He unlocked the door and walked in after I told him to wait when he knew I was in there and saw me completely nude!!! I was in the process of getting ready to take a shower. He walked back into my apartment to look at me when the filter was right behind the front door!! The worse part was when I told the manager, she was rude and dismissive and defended the maintenance man! Said people... make mistakes, sorry!! I was horrified and still feel violated and unsafe bc my lease isn't up and they didn't say I could get out of the lease! It's the worse experience I've ever had!!! Lee mas

I have lived at this apartment community for almost four months and I have absolutely no complaints. Obviously in apartment living there are going to be some issues such as noise from time to time. It seems to me that the majority of people who are complaining need to move into a house and get out of apartment living. The staff has been very professional and helpful from day one. I've had a few minor maintenance issues and they were taken care of immediately. This property is well maintained and... makes me proud to call it my home. I felt the need to comment after reading all the negative reviews. I understand that no two people have exactly the same experience however I find it hard to believe that the place I am living is the same place some of these people are speaking about. I can't help but wonder if it's due to them not following the rules themselves and then getting upset when called out on it. I would definitely recommend The Haven to anyone who is looking for a beautiful apartment community to call home! Lee mas

We lived there for 4 months. The people above us had a dog in which sounded like he was going to come through the ceiling. Apparently they allow dogs up to 50lbs but they should only give large dog owners the first floor. You can hear the owners walking around and thud sounds all the time. They advertise that there is a fire pit. However it does not work and the office staff said they do not plan to ever repair it. Beware you are not allowed to have your dog off a leash and you must pick up... their waste. If you are seen not doing either of the two and someone takes a picture of you, you get fined and the person who turns you in gets $100. The appliances are cheap and the countertops of slanted and cheap. As many rules as they have, they do nothing about ppl speeding through the complex. I've seen dead mice in parking spots. Don't live here!! Not worth sleepless nights listening to the ppl upstairs all night. Lee mas