Bell Walkers Crossing

I've been living at Bell Walker’s Crossing Apartments for about 1.5 years. When I first moved in, the rent for my 1-bedroom unit was already higher than similar apartments in the area. A few months ago, I noticed that an identical unit in the same building was available for $350 less. I asked for a price match, but they refused. Instead, they told me I could pay a $400 transfer fee to move—basically charging me just to access a fair rent. Reluctantly, I accepted just to avoid overpaying further... .

One of the most frustrating issues is the broken mailboxes, which have been out of service for over a year. This means we’ve to drive to the post office multiple times per week just to get our mail. I've had multiple packages go missing, and even a check (for my previous unit's security deposit refund check) that was supposedly sent never reached me. It's been two weeks with no resolution, and management has not clarified how I will receive the missing payment. They have been saying that they are working for replacing the mailboxes for a long time but never happened! To be honest do not expect any solution if you have any kind of issue here!

Be aware that this complex includes buildings constructed at different times—some are very outdated. Keep in mind that even the newer apartments have outdated kitchen appliances. On the other hand, if you get a newer unit, maintenance needs are minimal.

There are also safety and quality-of-life concerns: sometimes you may see homeless individuals wandering through the property, and smoke smell is frequently noticeable in common areas with no effective enforcement. There is a car wash area which is good but the nozzle has been broken for a while and never been replaced. Also you need to pay for the vacuum which is usually free for most of the apartment complexes.

The only real positives are the being very close to shopping centers, restaurants, and the Greenway. However, with many new apartment complexes being built across West Knoxville, I would strongly recommend exploring other options first. The only reason I’ve been staying here is because moving again feels like a big hassle—not because I’m satisfied. Lee mas

I am not sure how this apartment complex expects someone to rent an apartment with only a video to show you of the apartment. I scheduled an 'in person' appointment to come look at an apartment. The office confirmed my appointment for an 'in person' showing several times before my appointment. When I arrived they wanted to show me a video. I can look at videos all day long from the comfort of my home. I re-arranged my schedule and had to take off work for this 'in person' viewing. They need to... let people know there is no such thing as 'in person' showing for these apartments. Lee mas

I have lived here for four years and this is a great place to call home! I have friendly neighbors and my pets are welcome! Very convenient area as well!

The counters in most units are formica, lighting is old florescent fixtures,appliances are inferior, kitchens small and microwaves are not included. Pool was nice at first but taken over by drunk young adults and renters with house arrest bracelets are common. Noise can be an issue depending on your neighbors. Floors/ ceilings are thin you hear every footstep and windows are not sealed well. Bugs come out of the drain and management's cure was to put clorox in drains nightly. Other than... aweful fumes it seemed to make no difference. Water is an issue. You pay not for yours but a portion of everyone's. Shower heads squeal, pipes jump. Was told there are leaks when asked about all the digging on the property where landscaping wasn't replaced. It was very expensive to leave early. Recommend short least to make sure you can tolerate it. Lee mas

Moving from out of state is always a hassle but the team here at Bell walkers Crossing are amazing at what they do. Their photos and floor plans are exactly what you see online no fake photos no gimmicks ! It's conveniently located near everything which is a plus for someone who knows nothing about the area ! I was so nervous about this move the staff here made everything so easy . After 12 hours of driving all I had to do was come in pay rent although I had an option to do so online. No matter... who I spoke with they were very knowledgeable about every question I had ! When i pulled into the apartment complex that is when I knew I made the right choice for my family. We have been here officially a month and I have not one complaint ! Lee mas