22/5/25
Read the reviews from people moving OUT, not moving in...
As a corporation, very greedy. Mediocre craftsmanship, and paint so cheap it rubs off when you look at it the wrong way. They will find a way to charge you as much as possible. Midway through the lease, they changed the way certain utilities were billed and framed it for "our convenience". Started charging $225 for a flat rate in utilities which was NOT agreed to in the lease. Ended up paying almost $100/month more just for that.
They use the cheapest paint imaginable and then they charge you... $500+ on moveout for a repaint. They'll find a way to nickel and dime you as much as possible.
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Administrador de la propiedad en The Enclave at Providence Luxury Apartments respondió a esta revisión
Thank you for taking the time to share your experience. The Smart Bundle is outlined in the utility addendum of the lease agreement and is mentioned before, during, and after the move-in and application process. It’s designed for residents’... convenience, offering a flat monthly rate to help avoid the stress and unpredictability of fluctuating utility bills. Many residents find this approach easier for budgeting and managing monthly expenses.
Regarding your concerns about the paint, it’s important to note that flat paint is the industry standard for new construction in Tennessee, particularly in multifamily housing. As for move-out charges, every resident is given the option to schedule a pre-move-out inspection, as stated in the lease. This allows residents to understand any potential charges in advance. Per the lease agreement, apartments must be returned in the same condition as they were received, excluding normal wear and tear.
Thank you again for your feedback.
