11/9/25
Do Not Recommend
Living at The Dylan Apartment Homes has been one of the worst rental experiences I’ve had. Between repeated maintenance issues, dishonesty from management, and outright disrespect, I cannot recommend this community.
When we first moved in, we had to switch units because of severe creaking in the floors caused by water damage that had not been properly addressed. Both units also had A/C units that rattled so badly they shook the walls and made it nearly impossible to sleep. The pool and gym were... closed for extended periods for maintenance, yet no rent reduction was offered for the lack of access to amenities. Pet stations often went unemptied, and there was constant employee turnover that left the property feeling unstable and poorly managed.
The most distressing experience came when my car was towed. Management falsely claimed I had asked for it to be removed. When I tried to resolve the issue, the property manager raised his voice, called me a liar, and treated me with blatant disrespect. I also couldn’t ignore that he treated my white, male fiancé with courtesy and professionalism that he did not extend to me. The assistant manager was present during the original conversation, but when I asked her what I had said, she claimed she “was not there.” Later, I learned she told her manager that I had asked for my car to be towed, directly contradicting her words to me. She later tried to apologize, but by then the damage had been done. The manager also told me I would have to pay either the towing fee or the storage fee — a claim that his own superior later corrected, confirming that I did not owe either.
The conduct of the management team, particularly the property manager, was unprofessional, hostile, and dishonest. He should not be in a position of power over residents. Between the unresolved maintenance problems, loss of amenities without compensation, neglect of community upkeep, and the unethical treatment I experienced, I strongly advise anyone considering The Dylan Apartment Homes to look elsewhere.
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