The Montgomery at Watters Creek

Lack of Amenities
Sanitation and Cleanliness
Major Safety Concern

Substandard Living Conditions: Inside/around units we are experiencing on a daily basis. Several amenities included in our rent are currently unavailable and/or waiting to be repaired for months/years. This includes (Fire Pit, BBQ Grills, Outside Lighting that should provide some form of safety in most areas of the property. Pool is normally closed 2 months out the summer for repairs that should have been done months before... summer starts. The pool table doesn't have adequate pool sticks and have not been leveled over a year. Shuffleboard doesn't have the proper material to complete a game; this issue was brought to the PM's attention months ago. All amenities that are advertised on the property website cannot be used for some reason or another, which is 100% unacceptable, but yet residents are being charged and still being used to lower new residents into the property under false pretenses that they're useful. The common areas (hallways, stairwells, and trash areas) are consistently unaddressed. These are the things that we as residents have observed, which creates a UNHEALTHY Environment for all residents.

This property has had several vehicles that were either broken into or vandalized while the gates to the parking garage remained open for weeks, sometimes months at a time. Allen Police Dept is here every other night addressing some type of crime and residents are not informed. Several calls/text messages between residents concerned for their safety while inside and outside of their units are being sent around trying to figure out what is happening to the property. Entry doors are often broken and take months to repair. Exposed electrical wires have been observed!!! Only upside to this property is Trey & Kayla!!!!! Lee mas

Our apartments have taken such a great turn since Savonne came along. she is truly a manager with a purpose. you can truly tell the staff here really does care about their complex. Thank you team Montgomer!!! I would recommend to everyone.

This is a nonsmoking facility but it’s not enforced. I come home almost everyday to a certain neighbor smoking weed. He has his door open trying to air out his apartment but there is definitely a lingering stench. We all smell it. We just had an apartment inspection so I know management knows about it. His apartment HAS to smell like it with the amount he’s smoking. There’s also a high likelihood that he’s dealing.
For a “luxury” apartment that was built in 2022, you would think that we... wouldn’t have an issue with hallways smelling terrible, losing power every other weekend, spiders, ants, and all kinds of bugs getting into your apartment. Not to mention the fact that nonresidents get through the parking garage gate all the time and take up our parking spots. Sometimes there is nowhere to park but the rooftop. Unbelievable. I can’t wait to move out. Lee mas

The building is brand new, but they contract a 3rd party towing service that is ruthless. If you have someone visit and they don’t register their car, then they’re towed immediately. No warning. And you have to reregister it every 24 hours. So if park in the visitors parking for 2 days and don’t renew registering it, they will tow you