Ascent North

WHAT A DUMP! Gates are always broken after even after being told for 12 months they would be fixed in "couple weeks" - liars. Mailboxes are always broken into and you do not get your mail at all. The USPS in this area is garbage & steal your packages. Neighbors are always loud and play their music LOUD at all hours. Complex is always trashy & unkept. Apt was dirty and was not cleaned before move-in. Parking is CRAP. Mgmt doesnt care about you or your problems DO NOT MOVE HERE!

Wish I could give this apartment negative 10. Roach infested apartments and leasing management is never answering phones or in office. These apartments need an upgrade and need pest control everyday due to roaches! This apartment complex has over 10 buildings with just one dumpster at the front of the building. Be aware do not rent from here!!!!

Wish I could give this apartment negative 10. Roach infested apartments and leasing management is never answering phones or in office. These apartments need an upgrade and need pest control everyday due to roaches! This apartment complex has over 10 buildings with just one dumpster at the front of the building. Be aware do not rent from here!!!!

Reason I'm rating a 1 is because there's zero safety/ security at this complex. I have lived here for 3.5 years and it's gotten so bad in the past year. The gates are constantly broken! They've been broken more than working since I've lived here. The real issues have happened to me since February. 2 car break ins (zero items left in car except for eyeglasses(secured in compartment), which were stolen). Have paid over $700 in repairs to my windows they broke. Nothing has been done. The lighting... is very very poor and the lights they do have, they let burn out and not replace. More lights may help deter car break ins btw... not safe for people to come home to at night, especially when there's no parking spots and have to park multiple buildings away. Lastly, mailboxes were broken into, vandalized, and mail stolen. No communication with what happened, just an email stating some boxes are unsecured, missing mail? Go to this address to pick it up. ZERO INFO! even though my box was damaged, they are still delivering mail to my box. Wtf?! What really topped things off, Vanessa the leasing agent, told me it's not the complexes responsibility for their tenants safety! WHAT?! I pay over $1,200 a month for a small one bedroom in a trash community complex with office management not trying to make things right. And yes Ascent North, it is your responsibility to ensure gates, mailboxes, and lightning is working! Why else am I paying so much to live here and be treated like scum. You've lost a dependable tenant, and that's really unfortunate. DO NOT MOVE IN HERE UNLESS YOU WANT TO THROW YOUR MONEY AWAY AND DEAL WITH VANDALIZING. Lee mas

This has been our favorite apartment in Austin! The location is convenient to I-35 and close to grocery stores and eateries. All 3 major pizza places are within 5 miles or less. The 3 bedroom layout is amazing for our family and we got a great deal for a 6 month lease when compared to other comparable properties. It is quiet here, and everyone is kind. Yes there are burglaries in this area but that’s no fault of the complex. They have recently increased security by having 3 rounds of security... patrolling the complex each night from 6pm-6am. One last complaint would be the mailroom location; it is not ideal because you can’t check your mail and have your kids in the car within your site. Like I said, our favorite complex for the value and layout of unit! Would live here again for sure if we weren’t leaving the country! Lee mas