Elan Apartamentos

I found Elan East, which I thought was the perfect apartment for me. But little did I know I would move into a moldy studio and receive little to no help from management. I moved in at the end of June 2025 to immediately notice the apartment felt extremely humid. I brush it off initially as I was preoccupied with moving all of my stuff into my new place. A day or so later I put in a maintenance request because the balcony door is stuck shut and I thought that maybe the seal was busted and... leaking outside air into the apartment. Maintenance comes and fixes the door and tells me it feels fine, their humidity readers show normal, and my favorite of his excuses, "its an old building sometimes things like this happen." For the next week or so I continued to complain about the humidity and received the same answers from management and maintenance, "nothing is wrong, lower your air conditioning more if it feels humid." None of their suggestions helped.

Keep in mind I have 3 humidity sensors of my own that have been in different places around that room since I first moved in, I have rarely seen them drop below 70%. And with all the rain we got at the end of June, 80-85% was more common.Now after about 2 weeks in the apartment I find mold. I bring it to their attention and they immediately seem to jump into action, talking to the contractors onsite (resealing all of the outer windows), calling third party contractors, and looking into vacant apartments if I have to move. They were able to determine the mold did come through my window which wasn't properly sealed and had been leaking. Sounds great right? Think they have it under control? Wrong. The next day they removed the mold and cover up the area where it was, tell me its good to go now and everything (humidity included) is under control, and that the contractors onsite will not get to the area my room is for another 2-4 weeks to seal it.

When I complained about this their solution is to cramp my already tiny studio with an industrial fan and industrial dehumidifier that drains into the sink. Not only do these machines take up much needed real estate in the apartment, but they were extremely loud, especially for a studio apartment and someone who works from home.

So if you think this place might be a good choice for you, all I have to say is I hope you don't have any issues, they'll just tell you you're wrong, slap some paint on it, and keep charging top dollar rent. Lee mas

Every one in the office cares and is so nice. They are always smiling and will talk to you like family. I have lived here for a few years and wouldn't want to live anywhere else until i find a house. The prices here are great. Even if you renew and you think its to high they will rerun them and work with you. They even give you great options for renewing your lease. They do awsome resident events. Even the other residents that live here are very friendly. Maintenance is great. They come really... fast and will leave you notes to let you know about the situation and what they have done. I have always recomended it here. If you are looking you have to stop by and check out these apartments and meet their friendly staff. Lee mas

Nice apts clean quiet there is a bit of a bug problem I've had a few roaches