Orchids of Carrollton Apartamentos

Property Management

We’ve been residents at Orchids of Carrollton for almost five years and had no issues until the new management took over. Since then, their practices have become increasingly unreasonable and tenant-unfriendly. A prime example is the towing policies—they are strictly enforced with no consideration for extenuating circumstances, such as severe weather, which has led to unnecessary stress and financial burden.

Communication has also declined under the new management, with... little effort to address tenant concerns or provide clear guidance during emergencies. This drastic shift in management style has diminished the sense of community and made living here far less enjoyable.

If you’re considering this property, be cautious and aware of the current management’s policies. Long-term tenants like us have noticed a significant decline in the quality of service and resident care. Lee mas

I have lived in these apartments for over 15 years and I have to say this has to be the best management and maintenance I have ever experienced.

I have lived in Carrollton for over 40 years and Imelda in management has made this place feel like home. Whenever I have put in a maintenance request it has been done in 24-48 hours.

The complex is now on their 3rd head maintenance tech because the they quit due to the office manager rudeness.

Pool - Closed quite often, due to maintenance issues.
Spring/Summer - Wasps are a constant yearly nuisance
Winter/Fall - Squirrels in the walls
Washer/Dryer - located outside on the patio storage area.
Laundry/Mailroom - Entry door has been broken over 2 -1/2 years.
Windows/Walls - Widows are single pane. Neighbors conversations/sounds, bugs, and smells all come through.

The staff of this property is very unprofessional.
The Property lacks maintenance! And on top of that their fees are high. It takes forever for the maintenance people to arrive and help with anything.
If you must rent an apartment here, make sure you get your own utility company right away. Do not let them add you to their default utility company else you might be paying higher.
I will not recommend here to anyone. Good luck!

The property manager and staff has been very good to me. If I have a question are any issues with apartment, they're on it. I would recommend any single or small family person whose looking for a nice community in the Carrollton area to come check out the Orchids of Carrollton before looking at another property.