Harbor House on Saratoga

Great office workers and maintenance workers are quick and efficient!

I've lived at this apartment complex for 10 months now, and unfortunately, my experience has been consistently disappointing and frustrating.

My car was broken into, and we've had two bikes stolen that our kids use to ride to school daily. Our neighbor has also had two e-bikes stolen. The main gate to the complex has only functioned about 20% of the time we've lived here, it is mainly just open all the time, and the pedestrian access gates don’t latch at all. With a bus stop directly outside,... this means anyone does walk into the community at any time. There is little to no actual security presence or working deterrents. There are security cameras up, but we recently heard that they do not work so there is no way to even see who is coming onto the property.

The one trash compactor on the property is constantly overflowing. It’s unsightly, unsanitary, and never seems to be properly maintained. Our water is shut off roughly once a month for “maintenance” without any real explanation. On top of that, if you happen to be home when maintenance staff show up, they often act like you’re inconveniencing them, or they don’t seem to know how to fix the issue at all.

We even had a mouse in our unit. When we reported it, we were essentially dismissed — told it “wasn’t the season” and that no one else had reported any issues, so they didn’t think it was a real concern. Completely unhelpful and invalidating.

Parking is very limited, and it’s often a daily struggle to find a spot anywhere near your building — especially after hours.

I wouldn’t recommend this complex to anyone looking for a secure, well-maintained, or responsive place to live. There are far too many ongoing issues that are ignored or downplayed by management. Renters deserve better — especially at the prices being charged here. Lee mas

Love the floor plan. Maintenance is quick to response.

Vivi aqui un tiempo y no los recomiendo. muchas cockroaches y mala administration.

Very expensive apartments with few amenities and few parking spaces.