8/3/23
Never lived in such a poorly managed "Luxury" apartment
I can't believe how poorly managed this place is. It's less than a year old and things are constantly breaking:
- Elevator was out for over a month
- Garage door broke itself and the only way to enter was have another car open the exit door
- All "public" keyless entry doesn't work when we lose power, including the garage and all entry doors
- Wi-fi constantly drops and we have to pay for the building's wi-fi rather than choosing our own
And when problems occur, there's been so many... management companies in the last 6 months that I have no idea who to call. Sometimes the community manager doesn't even answer when you do find the right number.
It's giving broke vibes for the owner and management. How embarrassing.
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Administrador de la propiedad en 212 Melba respondió a esta revisión
We understand your concerns and apologize for the inconvenience you have experienced. We take resident feedback very seriously and are actively working to improve our building's systems. We are dedicated to ensuring that all services run at optimum... levels and that each resident will receive the highest level of service available. We realize that these types of issues should not be happening, especially in a building that's less than a year old. We appreciate your patience while we work hard to remedy these issues quickly and efficiently. If you have any other questions or concerns, please don't hesitate to contact us directly. Thank you again for bringing this issue to our attention. We value your input and will work diligently to ensure your satisfaction moving forward.