19/11/24
Verified Renter
Get everything in writing and then double and triple check that they know what they're talking about. Advised property when selecting a unit that I work from home and have a noise sensitivity issue so I need an apartment that was no next to people who had pets or dogs that would be barking when they weren't home. 1st day as I'm moving in to the apt they assured me was NOT surrounded by animals, I hear dogs on both sides of me losing their minds every time I go in and out of the door. They said... they had a courtesy office on site and the 1st time I call after hours, I'm informed they're NOT on property and will "try and see if someone else can come"
Reseña de Apartments.com
Administrador de la propiedad en 2929 Wycliff respondió a esta revisión
Hi there - we regret to hear you were displeased with your recent experience at 2929 Wycliff. Please feel free to get in touch if you'd like to discuss it with us directly so we can make it right. Yikes. We fell short of meeting your expectations,... and that's not OK. At 2929 Wycliff, we strive to do better, and we humbly ask for the opportunity to make it right! Thanks for providing this info - we'll use it to improve, and we hope to hear from you soon.
