Tides at Midtown

I've lived here coming up on 2 years now, and HOLY crap, it's bad. The number of times managements has changed needs to be counted on BOTH of my hands. You get really good people that want to help and that work in the office, but they eventually move away because to Property Manager or whoever decides that this establishment is not worth fixing up, leaving the people that live here to rot. That's my main issue, the staff seem to have good intentions, but it won't matter anyway once they pack up... and leave in the next 3-4 months Lee mas

Don’t move here! Horrible management, they don’t even clean the hallway floors and elevator. Definitely terminating my lease soon. The water is always off!!!!!!

I would not recommend living here. Management has recently changed and it has gone downhill fast. There are bugs everywhere (especially coming from drains in the kitchen after cleaning every night). The exterior doors to the hallways are never closed. The water is shut off at least once, sometimes twice a week. The common areas are always very dirty. Garbage piles up in the garages. It’s just been a terrible experience overall

Everything is dirty! I’m not sure what they are paying the staff to do but the apartment complex of filthy .. the elevators are filthy the stair wells are filthy .. the floors throughout the complex looked like they haven’t been cleaned in years .. Roaches ! Water is turned off for hours at a time the new management company does not notify u .. they do not answer the phone in the office . They do not clean the dog park… Nothing gets fixed in timely manner due to their excuse being they have one... maintenance man threat is not the residents problem nor do we want to hear that as an excuse ! Since Tides at Midtown has taken over the complex has gotten worse and filthier Lee mas

I've been a resident here for almost a year now. What I can say from my own personal experience is this, I REALLY enjoy living here at the Chelsea on Southern. The people who work in the office are wonderful! If there is ever a problem you have maintenance-wise, they're really good a fixing it ASAP. The location is PERFECT, I love living in North Dallas/Addison area. There is so much to do near where I live it's the best! I will note that when I first moved in, roaches were a problem in my unit.... However, with the Pest Control service they offer, I haven't seen any since we first moved in! And of course, there are always things that could be improved upon. Communication, Plumbing, and Fire Alarms for sure. Overall I have to give them a good review because of the simple fact that they do their best to send out notifications on building maintenance and make sure things are fixed in a timely manner! I love living here and I can't wait for year two! Lee mas