Belterra Apartamentos

No one answers phone in front office and office states phones do not work. Website where you are directed for maintenance does not work. Unable to get maintenance. The website that you pay rent on does not work and directs you to another site which does not have the correct apartment unit on it and states you have moved out. There is no security. Gate is left open on one side and the remote to operate gates does not work when gates are closed. There is no electrician or maintenance to... handle electrical issues in closets with the ADT hard wired boxes that have alarm go off, get hot, spark, smoke and turn gray, the office staff say they have to unscrew those boxes because they only have maintenance during normal business hours. Upper management for Venterra does not return calls either and there is no way to communicate. Lee mas

Belterra apartment is indeed a great place to live. The whole place is quite safe and secure, not only the overall staff is friendly but they go beyond their way to help you. The place has many benefits if you want to maintain a healthy lifestyle. The gym and the pool gives you the opportunity to enjoy and relax during your time here. I'm having a wonderful experience living here and I would recommend my friends and family to stay here.

So far, so good! It's my first month living here and I must say that I'm very pleased. The community is very friendly and quiet. The property is well maintained. The pool, basketball court, and fitness center is always in excellent shape. The office staff is friendly and helpful. I'm very happy with my decision to move here!

****RENT HERE AT YOUR OWN RISK**** DONT LET THE FRONT OFFICE LOOK FOOL YOU. APPARENTLY **ROBBERY** IS VERY COMMON HERE. WE JUST MOVED IN 3 WEEKS AGO AND WE GOT OUR APARTMENT BROKEN INTO ALREADY....IT HASN'T EVEN BEEN A MONTH YET. ABOUT 5 MORE PEOPLE HAVE HAD THIS ISSUE IN THE PAST YEAR AND ALL THE STAFF COULD SAY IS " SORRY CRIME HAPPENS EVERYWHERE, ITS OUT OF OUR CONTROL. THEIR BASICALLY SAYING THAT THEY ARE NOT RESPONSIBLE FOR YOUR SAFETY. SO YOU ARE PRACTICALLY PAYING TONS OF MONEY HOPING NOT... TO GET ROBBED. ALL THEY CAN DO FOR US IS FIX THE DOOR AND HOPE IT DOESN'T HAPPEN AGAIN. BUT IM GUESSING INVESTING IN SECURITY ALARM SYSTEMS IS TOO MUCH ON THEIR BUDGET. Lee mas

We have been living at Belterra for two years now and have loved every minute of it. The complex is in a great location, easy highway access, and close to everything we need. Anytime I have any issues at all the management team is happy and willing to help us out. They bend over backwards to make tenants happy and it really shows how much they care. I don't see myself leaving anytime soon. If you're looking for a great community and friendly staff who cares about your apartment living experience... , Belterra is the place for you. Lee mas