Instrata Upper Kirby Apartamentos

Flooding occurred on the second floor back in July of 2022. Which was something where I was not a fault. The management required that I still pay rent on my apartment until my lease ended (which was inhabitable). I’d steer clear of the apartments on that side of the second floor because of mold that can develop. Outside of that this is a good place to stay. Location is close to everything and to my surprise they’re weren’t a lot of car break ins. Juan the leasing manager is the best, and carry’s... that management team on his back. He goes the extra mile to make sure you’re taken care of. Lee mas

Just moved in several weeks ago, however, every single resident I have interacted with during my move has been extremely polite, helpful and welcoming. They also have great things to say about the apartment complex, no negativity at all.

Upper Kirby is great for me. I've been here 4 years because of the nice apartment and attached garage. This garage seems safer to me than an open parking lot at some other apartments. My apartment is nice with new carpet in the bedroom, a new air conditioner, and appliances. The kitchen is small which I like.. I attend some of the exercise classes and work out in the gym. The maintenance staff repairs my place when I need it without long waits. The landscaping is lovely so I am... proud to have guests over. I can reserve the community room so we can play pool. I live close to work and many restaurants. Lee mas

Moved here in 2019, transferred units once, renewed twice, and had a good experience until my third renewal offer. I received my offer a mere 6 days before I had to decide whether or not to renew and my rent increased almost $400 for no reason. Management was less than helpful during the renewal process and once I decided not to renew, my unit was listed as available online for basically my current rate. Fast forward, after moving out I receive a bill from Greystar for hundreds of dollars to... replace the carpet in my 802 sq ft apartment because they found what they were sure was a “pet stain.” Called and explained that I never owned a pet so I couldn’t have left a “pet stain.” Long story short, Upper Kirby couldn’t care less about its residents. I paid my rent early every month, was a considerate neighbor, and all I got was a big “screw you” in the end. Lee mas

Upper Kirby has the most amazing staff. Everyone is so helpful, kind, and professional. Their response time is quick and swift. Everything is prompt, and done with a great attitude.