The Terraces on Brompton Apartments

Very nice units, walkable to Bellaire. Office staff very friendly, affordable prices for such beautiful apartment complex.

Cannot believe management here. There are numerous issues which go unresolved, threatening the health and safety of the people living here. SEWAGE backs up into the bathtubs and sidewalks. The laundry appliances are broken. The roofs leak, leading to MOLD. There are frequent break-ins and thefts. And lots more. The cherry on top? The rent here is actually INCREASING by $200! Yet none of this money is going into fixing any of these issues. Management is fully aware of all of these issues, they... just choose to ignore it. Do yourself a favor and rent elsewhere. Not worth your money or health. Unless you want to breathe in mold, get sewage backups, and constantly get your car broken into. Lee mas

Nothing personal against the staff or the maintenance team who work at Terraces but I cannot recommend living here, especially since Fat Property bought the property.

It flooded during Harvey and will flood again. The elevators don't work and there are seniors/disabled people climbing stairs. The windows are all single ply, so the noise/environmental insulation is terrible. There are a plethora of infrastructural problems that include sewage (like, literal poop and toilet paper) backing up onto... the sidewalks and into the bathtubs of some of my first floor neighbors' apartments. The laundry machines break often and we have to wait for a third party to service them. The office staff that everyone was familiar with has been almost completely phased out over the last six months. The maintenance staff was completely replaced upon change of ownership and, as of now, there are four maintenance staff spread thin across approximately 350 units. The parking lot is poorly illuminated and is subject to increasing break-ins and thefts.

Despite all these issues, Fat Property has drastically increased rent across all renewals and new leases (some neighbors reporting as high as 20% increase). When the increase was discussed in the community chatroom, staff threatened to shut the whole chat down. We've explicitly told the company about our issues and our demand that the rent not be raised but they have only responded to the press, not the tenants here. Lee mas

The new management under Fat Property is really lacking. They are hiking rents up like $200 per month but refuse to address long standing maintenance issues. None of the elevators work, so disabled, elderly, and injured neighbors are left in the dust. Laundry is also a constant issue with machines busted all the time. Water goes out every couple of months. Over a hundred tenants signed a letter to management but they still do nothing.

The management lies and hides information about extra charges. They don’t give security deposits back even though everything was cleaned perfectly.