2/12/20
Management makes a difference
I am a current resident that has lived here since 2017. Disclaimer: This is my personal experience understanding Change is inevitable and Communication is Everything. Last year this property was bought by HM Equity with a goal to renovate ALL the apartments. There’s has been no formal communication to the residents how that process is going to take place. Do they expect us to move, what if any are the options? Talking to the property manager is like talking to a brick wall with a bunch of I... don’t know and it’s out of my hands. Unfortunately the granite countertop needed replaced which started an avalanche of projects that took 8 weeks to complete. Cabinet doors sat in their garage storage for over a month and when they came to install on a Saturday morning they were missing a few pieces that took 2 more weeks and multiple inquiries to get complete. Inquiring with the staff about projects/maintenance request over the past year, I’ve received multiple answers which indicates their processes and procedures and not in order. I’ve toured a newly renovated apartment that had paint peeling missing screens and buckling window seals indicating water damage. No place is perfect but at these prices I expect Luxury! I love my apartment, My neighbors are awesome and Location location location is everything in real estate but when you know better you do better!
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