Toscana at Valley Ridge Apartamentos

I've been living here for 6 months now. It's great that management is welcoming. You can ask any questions with staff, and maintenance orders are quickly done .quiet for the single family home or a single one bedrooms, but it feels safe and like home ??

I love this complex, the management is very attentive and very welcoming. If I ever have any questions I can just walk up to the office or give them a call and I'm welcomed by a smile and a complementary snack from the kitchen every time. They definitely have an open door policy here and its comforting knowing that if I ever need anything I can just walk right up there and be helped anytime during the day. Thank you to the whole management team for your hard work and keeping this a safe and... clean place. Also, I want to give a special thanks to Hannah for helping us and being there for anything we need. Lee mas

DO NOT LIVE HERE!
This has by far been the worst apartment experience I've ever had.

The security gates do not work, the pool is always closed for maintenance and the ladies at the front desk do not answer their phones.

When it's time to either renew your lease or give your notice that you're leaving. They will not tell you that you are supposed to give them 60 DAYS notice and if you fail to do so you have to pay for those 60 days. They find any way to take your money and it's absolutely... ridiculous. I find it shady that they couldn't even give us the decency to left us know about the 60 days notice fee.

When we moved in our apartment had so many dead bugs in the windows and on our patios. It looks as if they don't have a cleaning crew to clean before a new tenant moves in.

Overall I had a horrible experience living here and I hope this review helps others steer clear of this apartment complex. Lee mas

I want to take a moment to brag about the incredible staff at this community. I have been a property manager and leasing director for many moons before coming to live here at Toscana so it comes with credentials to say this staff has been the most professional, kind, gracious, and communicative management team I’ve ever dealt with. They were super responsive during the unprecedented snow storm, they have been resourceful during COVID19, they have even done virtual community events for us during... some of the hardest times of our lives. I really feel like I have a little family at the office that’s rooting for me as I continue through my life. They genuinely care and it shows !!!!! I am forevermore grateful that I chose to be a part of this community and I don’t think my life would have maintained the level of quality that it has if I were not living here! I want to give a STANDING OVATION to management, leasing, and the amazing maintenance team of Toscana at Valley Ridge!!!!! And because you guys don’t hear it enough, I’ll say it loud enough for the people in the back ........ THANK YOU FOR ALL THAT YOU DO !!!!!!!

I highly recommend this property to anyone wondering if it’s a good place to sign a lease.
DO IT... you won’t REGRET IT !!!!!
Lee mas

The maintenance Dept is very quick and very friendly. My husband and I and our dog moved in April 8th. Had a few problems but they handled them very quickly. Very quiet and peaceful. Neighbors are very quiet and nice. Glad we moved here.