Bexley at WestRidge

Leasing office people are not friendly, take long time to fix maintenance requests.

On July 24 at approximately 8:30 pm, myself and my passenger were headed out of the complex in the direction of the west gate when I ran over something that forced my car to almost swerve had I not kept control. My passenger got out to check and discovered this. An uncovered drain. A group of fellow residents along with their children witnessed the event and heard the noise. My rim has damage and my tires are ruined. Myself and the residents contacted the after hours hotline and tried our best... to warn others to not make my mistake until maintenance came to fix the matter. We reached out to non emergency local services who advised us that since the community is gated, it’s private property and must be handled within. I also requested a call back from the manager first thing in the morning regarding this. The next day… nothing. From anyone. The office had been open for almost 2 hours before I went in person to discuss the matter. I assume the property manager wasn’t available. The assistant property manager was of no help, she seemed a little nonchalant regarding the matter and compared this situation to things it can’t compared to, such as if the gate hit my vehicle. The thing is; I was operating a vehicle and this caused my vehicle to almost swerve. I could have hit someone or someone could have fell in this drain. I was simply advised to “file with my insurance.”
Nothing else was offered to compensate for this inconvenience. I was informed that this was a property of a certain caliber but since I’ve moved in, nothing backs that up. This experience in addition to taking 3, 4 days to come unstop a toilet that had waste in it? Laughable. I’ve gotten second opinions of other leasing agents who actively work on property and in corporate, and they have said this isn’t being handled correctly. This wasn’t a natural disaster or a car burglary or a gate issue. An error on a Weinstein Property caused damage to my vehicle. Lee mas

while i love the unit, i feel it's super cozy but i can honestly say that next year i don't feel I'll re-sign. i love it, but the parking is horrible. if I'm paying rent, i feel as though i should have at least one space. who wants to walk from the back of the complex at night alone when getting home from work? i hate it. can not wait for my lease to be up.

- Staff is incompetent and never on the same page.
- Staff takes too long to resolve simple issues. They hardly ever follow up.
- Staff lies to you and tells you they will work with you with issues but they don't care.
-They claim that they need to go into apartments to change air filters but mine has still been the same one.
-Gates are always broken or amenities are always under maintenance.
-There's theft and staff claim they can't do anything about it. Makes you question what the staff can... actually do.
-Staff openly disclose private information about other tenants and then lie and say they don't.
-The more you interact with the staff, the more you understand that they are not there to help you at all.
-Noise levels are bad.
-There are always dog droppings everywhere even on the concrete.

-The property is severely mismanaged.

Please do not rent here. Please go somewhere else. Lee mas

Liked staying there it is a good community and peaceful