LAKESIDE ON SPRING VALLEY Apartamentos

My apartment is infested with roaches. Was said that I was put on a list for pest control but they never came to my place and I doubt it would have done anything. They also said that they would fix my shower head when I move in (because it is abnormally low) and they never did either. If you are moving here for the cheap rent be prepared for the roaches and bugs.

Myself and some of my neighbors share the same concern that the management of our property doesn't prioritize our well-being as residents, but rather seems focused solely on maximizing profits through inflated bills and consistently raising the rent in every lease renewal in a crazy way. It's possible they're incentivized to hike up our expenses or that the company is owned by its employees. Here are some key issues:

Numerous residents have reported persistent infestations of roaches and other... pests, despite inadequate pest control measures.
The property gate remains consistently open, seemingly to facilitate the towing company's frequent visits, potentially for financial gain.
Parking is scarce due to the property's practice of renting out spaces, leading to residents' cars being towed if they park in unassigned spots which wasn’t the case with the previous managment.
Utility bills for gas and HVAC vary significantly between apartments of the same size, even though all units are connected to shared heating and cooling systems not directly controlled by residents.
The litany of issues extends beyond what I can list here. I suspect that any positive reviews may have been artificially generated by the management to bolster the property's reputation and conceal its true condition from potential tenants and higher-ups.

We would greatly appreciate it if the Timpton Group's upper management could conduct a thorough customer satisfaction survey to gather genuine feedback on the property, apartments, and management. Urgent action is needed to address these concerns and rectify the aforementioned problems.




Lee mas

My apartment is infested with roaches of all sizes. And I’ve had pest control come out multiple times and it hasn’t helped with anything. I’ve cleaned every part of my apartment and tried every methods possible to get rid of the roaches and they will not leave. Management doesn’t care and the gate is always broken despite being right next to a busy street. Which makes me feel unsafe, and you can hear all the traffic from my apartment. Please don’t lease from this place.

I left this place for many reasons, this property used to be good before but everything changed to the worst with the arrival of the new management Jennifer and Tiffany, the greediest and nonprofessional I ever seen, they are cheating and charging high and random amounts for utilities bills. the apartments are infested with roaches even if they are charging the residents monthly fee for pest control and they started charging monthly for half of the parking lots. even the quality of residents... changed as well more and more drugs consumers and smokers in the property. And many other bad things. better stay away. Lee mas

This quaint little community is a unique and rare find. The whole staff is beyond helpful, nice and welcoming! My 1BR layout is perfect for what I was needing-in a great location AND at an affordable price. Lakeside is nestled within a super convenient neighborhood in the N. Dallas/Richardson area. I am forever grateful I was to find such a good community to be part of. I definitely recommend Lakeside 100%!