17/6/25
Horable office staff
Moved in here 11 weeks ago which they did not have the apartment finished being made ready being that there are seven drawers missing and have been missing since we moved in. We were promised every week that they would be here they haven't brought them in yet. We don't have a mailbox key still which there's mail that is needed to be gotten. As well as they left some of their make ready materials in the yard that I had to clean on top of that they closed the office at 3: 00pm in the afternoon... when they're supposed to be open until 6:00 p.m. no you ask my opinion about moving here I would say you're better off going somewhere else because you're going to be ignored talk to down to and straight up giving no respect as a renter on the property. They're buildings flood with water when it rains and all they do is come put a fan in
Reseña de Apartments.com
Administrador de la propiedad en Harper at the Park respondió a esta revisión
Thank you for taking the time to share your experience. We sincerely apologize for the delays and lack of follow-through you've encountered — this is not the level of service we aim to provide. We understand your frustration regarding the unfinished... apartment, missing mailbox key, and maintenance concerns, and we agree these items should have been resolved well before now.
Please know that your feedback is being taken seriously. Our team is actively reviewing your situation to ensure each outstanding issue is addressed — including the drawers, mailbox access, and drainage concerns. We’re also reinforcing office hour consistency and follow-up protocols with our staff to prevent further frustration.
We’d appreciate the opportunity to speak with you directly to make this right. Please reach out to our office or send us a private message with your contact info so we can prioritize resolution.
Thank you again for bringing this to our attention.