The Estates Of Northwoods Apartamentos

By far the worst apartment customer service I’ve ever had. People in the office never call you back when they say they will and corporate service isn’t any better. We were, literally, told that it didn’t matter what someone in the office told us because of the lease agreement. You would expect though that if you have a question and are given information from someone who works for the company that whatever they tell you is true. We also had a horrible time with roaches while there despite keeping... our home clean. My suggestion is to pay more money to live in a community ran by a different management company and steer clear of any Management Support property. Lee mas

The management is the WORST. The inside of the apartments are nice as long as the pest control is under control. I regret moving here. If you have time to be at the office making sure everyone is doing their jobs, then you'll be fine. I don't have time to submit the same maintenance request 5 times.

We moved in this place 4 years ago. Was not a bad place maintenance was bad and when i moved in lots of things were wrong but it was temporary and i was willing to deal with it. In the past I have had realtors try to dry me out and take all of my deposit so i took pictures at this place before moving. Pointing out all that was wrong. Then when moving out they charged me anything they can think of and to make matters worse they tried to charge me for what I reported when we first moved in. I... even had picture worked with the manager and then she stated that all was resolved and what was a 1500 bill went down to only charging me to shampoo my carpet. WELL 4 years later I get a letter from the credit agency telling me that I have a balance that I owe them. 4 years later same house, same number, same email and not once did i hear from them. None of my contact info changed. It is disappointing that these type of placed take advantage of taking all the money they can out of honest working individuals who truly tried their best to follow all their rules. Lee mas

I'm an active duty service member and in town for a short period of time for training. Since arriving i've had issues with the loud neighbors above me and have received no help from management. Regardless of how many times i've expressed my concerns and the effect that the 24-hour noise has had on sleep and training, I continue to be ignored by front office personnel at management at all levels.

Please do yourself a favor and find a different apartment complex to live.

I have lived here for 4 years and I love it. The apartments are beautiful and the staff is great. I have never had to wait long if something needed repair but I really haven't had many things go wrong. The area is ideal with so much to do.