6/6/25
Seems nice but is managed poorly
Moved in several weeks ago to A/C that does not work, a leak in the bathroom, caulk in the carpeting, doors that leak when it rains. While management has resolved some of these issues, my A/C is still not functioning over 3 weeks after move-in. After speaking with the front-office, I was told my A/C was actually performing as it should (77 degrees at 10pm yesterday when I was trying to go to sleep while it was 82 degrees outside) and that I should consider buying black-out curtains. The... repairman is well-intended and has fixed several of our issues, but they have a singular maintenance person to work on over 100 units. Would not make the decision to live here again.
Reseña de Apartments.com
Administrador de la propiedad en Village at Pepper Creek Apartments respondió a esta revisión
Thank you for connecting with us. We were under the impression that you were pleased with the combined efforts of our HVAC vendor and the maintenance team, and we are sorry to see that you are not satisfied. While there is already a scheduled... follow-up visit, we would also appreciate an opportunity to discuss this matter with you further. Please contact us at customer.service@strategicproperties.com so we can resolve this for you.
