Sky Harbor Apartments

Hello, we regret that you weren't satisfied with your daughter's experience with Sky Harbor. After being approved for an apartment, we take the apartment off the market to hold it for the future move-in, as we did in your daughter's situation. The... breakdown of fees is as follows: a $45 per-person application fee and a $400 standard deposit charge. Once you've been approved, you have 24 hours to cancel before the $400 deposit is non-refundable. When she and her co-applicant submitted their applications, they both agreed to these terms. According to our records, the applications were approved, and it was not until after the refundable period had run out that they decided to cancel their move-in. Please don't hesitate to reach out if you have any questions. We'd be happy to help clear up any misunderstandings and improve your impressions of the community. -Devan M., Community Manager Lee mas

Hello, we are so glad you were pleased with your residency at Sky Harbor and thank you for taking the time to give us a positive review. Our team works hard to keep the community grounds clean and beautiful. We hope you have a great weekend! Thank... you, The Sky Harbor Team Lee mas

Hello, thank you for taking the time to review our community. I am so sorry to hear that you did not believe our community earned your five-star approval. Rent increases are rarely welcomed, and many on our own team are also renters, so we understand... your concerns. However, it is true that broader market trends have made apartment living and maintenance more expensive, which is why you are seeing the increases. We are so sorry to hear that you do not believe the value of your apartment matched its price. The scenarios you describe are not ideal, and we apologize that you have had this experience. We understand that you are no longer living in our community but if there is anything we can do to repair your outlook on here, please don’t hesitate to reach out to us. Thank you again – Mayra G., Assistant Manager Lee mas

Hi there, thank you for sharing your feedback with us. We are disappointed to learn that your experience was unsatisfactory. We sincerely apologize for the situation, we can understand how frustrating it is when crime happens in the community. We... truly care about our residents and certainly don't want you to feel this way. We would love to know how we can improve your outlook, please feel free to call us at 801-539-8002 at your earliest convenience. Thank you and hope to hear from you soon. - The Sky Harbor Team Lee mas

Hi there, thank you for sharing your feedback with us. We strive to make sure all our residents are comfortable in and around their home. That is why our team does work closely with SLCPD to monitor the property and report any incidents or suspicious... behavior. We encourage all of our residents and their guests to do the same. Please let us know if there is anything we can do to help. Thank you - The Sky Harbor Team, 801.539.8002. Lee mas