12/10/15
review of Alexander Heights apt and comples
The apartment, at first seemed lovely. However, it has come to my attention that not all pay the same $ for things, ie: all inclusive..I am charged $175./mo, others, $150/mo. When I asked why, I was told that when they renewed and/or moved in, there was a"special" going on...not true,I checked. The common areas are pretty good, when a tenant needs maintenance, it can take more than 1-2 days to be taken care of :case in point, my carpet was coming up from the strip, the "office" wrote a request,... it took 1 month to be fixed! There are few activities and "specials" offered, the gym equipment, although "rented," doesn't work correctly a lot of the time.The parking lot and sidewalks aren't maintained in bad, winter weather, there are not enough parking places and not enough handicapped (I pay $50./extra/mo to have a car port so I'll always be able to find a parking space)..I have a handicapped placard, but not enough handicapped spots, so, therefore my paying $50./mo. There is a waiting list for the available handicapped spaces. I could go on and on...not enough space..this is difficult, as the complex is a 55 complex. Lease is out end of March, I will not be renewing..(plus the charges will go up)..am attempting to locate an apartment in a safe area and one that I can afford. esp, since I'm 71 and a widow and not in great health!. It'd be a miracle if I was chosen!
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Administrador de la propiedad en Alexander Heights Luxury Senior Apartments respondió a esta revisión
Thank you for your comments as we appreciate all feedback regarding our community. We certainly apologize that you seem to be unhappy in a few areas. Please contact us at your convenience so that we may address your concerns. We will do... everything possible to clear up any misunderstandings or correct any problems that you have experienced. We look forward to speaking with you.