Park Towne Apartments

From day one, there were multiple issues through management that were not received in a kind way. We lived there during the hottest part of summer, 80-90° every day, and our AC broke consistently at least once a week. Nothing was done about this until we reported it at least 5 times, and then we were told we have the oldest unit in the entire complex and it needed to be replaced. We also received an invoice for 1k in “repair costs” when we finally moved out, for things that were either present... when we got there or are not or fault. Neighbors are not neighborly, they watch for you to make a mistake so they can report you. You also must pay each time you use the washer and dryer, which is shared with 3 other units in your building, which we were never told up front. It is also just a dangerous area to be in and we truly never felt safe. I’m glad others have had positive experiences but ours was quite the opposite. Lee mas

when I live there it was one of The best places I've ever lived, sure did I have my fair share of gripes Yes but they always took care of it, the staff was amazing when I was there.

Where should I even begin with the bad experiences? My husband and I lived here for about a year and a half and just moved out due to relocating for the Navy. They charged us the entire last months rent even though we had just received orders with a specific moving date, and they were hardly accommodating with following the rules for military people, they only do the bare minimum and try to squeeze every penny they can out of you. The maintenance people were typically nice and timely, but the... maintenance office would never return my calls for weeks at a time and on several occasions I had to speak to the manager Laurie just to finally get someone out to do things. These things included taking care of the black mold growing in the shower grout and the oven randomly breaking. They eventually got fixed, but no resident should have to leave several voicemails that never get answered and have to call the main office just to get something fixed.
The worst thing by far they seem to do to people is charge everyone for carpet related costs. We were in a one bedroom prior to upgrading to a two bedroom last year, and when we moved out they sent us a bill for over $800 to replace all of the carpet trying to charge us for “stains” and “damages”. They had stated that the carpet was not able to be cleaned so they had to replace it. When I asked the manager to show me proof that they attempted to at least clean it first before replacing it, she seemed to get very angry and defensive. The damaged area was a very tiny portion near the bathroom door which had been there prior to us moving in and was hardly even noticeable, yet they stated they can’t patch carpet and had to replace the entire thing. It was also interesting that there was a very clear line where they had patched carpet in the living room, and we were shocked that they tried to pass that off on us saying it was damage we had done. I’m curious to understand their thought process on thinking that we patched their carpet? It was a good thing that I found a video from the day we moved in that showed these so called “damages”. After showing all of this evidence to the manager, she reduced the amount we were being forced to pay significantly. My guess is because she didn’t want a court case for this company that probably would have lost on their end due to all of the pictures and videos I had. Take your hard earned money elsewhere because this business only wants to take it. Lee mas

Where to even begin?? The only word that comes to mind when I think of this place is greedy. If they can charge you for something, they will. On top of old outdated apartments will less then reliable plumbing, they charge $40 extra a month for a washer dryer that hooks up to a KITCHEN SINK and a dryer that is so weak, it takes 5 hours to dry a half load of laundry. Even the tech guy told me the dryer was "less then average" Curtains and thermostat break often and the matinence team either... takes 7 days to show up or they can't "fix" it and have to call someone else. Bugs abound absolutely everywhere and they don't spray. I spent more money on bug killer and traps then I should ever have to. Roaches left and right. We got charged $1600 to break our lease because we were so miserable and surprise, suprise another $1800 2 months after leaving for charges that we were never told about or were mentioned anywhere in our lease. I'm so happy they think people just have tons of money laying around. There are way better places out there!!! Lee mas

I wanted something clean and affordable. This place delivered on both. I had a friend stationed here who lived at Park Towne for two years and never had a complaint. The staff has been responsive and accommodating to my requests. I’ve been here for 3 months now and I’m really glad I chose this place. My neighbors are cool. No complaints.