South Arthur Apartamentos

The heat has never worked properly the entire time we have lived here. It’s about to be our third winter of them telling us the boiler and radiators are fixed and it is not. The property manager is condescending, rude and not helpful at all. It’s wild how determined she is to exploit tenants and stick by their illegal practices - it is illegal to not have functioning heat in rentals and it is a basic tenant right. I’d give it 0 stars if I could. Save yourselves a lot of money and headaches by... not renting from them. Lee mas

South Arthur Apartments are located in the best spot of Richmond, VA! I love calling this location my home!

Management company is a mess. Can never get a hold of the property manager for weeks, they don’t fix things properly or at all. They can’t seem to get the heat right. Have to sleep with all the windows open because it’s so hot. It’s either too hot or the heat doesn’t work. Washer and dryer is a joke. Only one of each for 12 units and so old. Coin operated with no coin machine or card option. Literally just the worst communication ever and pretty much not true that they are going to do things.

Their apartments are super overpriced for the bad quality. We moved in and there is a long list of things wrong with the place and the property manager is not responsive. The building is full of cracks they won’t address, paint is peeling when they just painted it, there is mold in the hallway, the heat doesn’t work and they only gave one space heater for our huge two bedroom apartment. Do not rent from them or make sure to look at the details before you decide to.