Bayview East Apartments

This place is awful they lied to me when I first signed my lease, they lied about coming to fix the big hole that they left under my sink. When I started to move out they started letting the staff that are in site harass me by blaming the fact that the neighborhood smelled like cannabis on me (I’m a military person of 12 years I don’t touch that) I’m one of the only places in that community that doesn’t smoke. I tried talking to the front office multiple times no one answers about me moving out... and when management did answer (Ivy) they tried to charge me an extra month of rent because they didn’t have a notice that I tried multiple times to give them. This place is not where you want to live and reporting them to the BBB is everyone’s best option Lee mas

The "renovations" they tout about were cheaply done. The stove exhaust fan doesn't even exhaust to the outside, good luck with smoke. The "wood" print vinyl they use for flooring soaks up oil/dirt, so you will always feel like your feet are dirty. They ended up replacing the balcony and replaced the wood boarding with plywood and it looked absolutely ugly and cheaply done.

Secondly, there are hardly any amenities to make up for the price of rent (which they raise every year for returning... residents but offer a lower rate for newer residents) Also, there is only one, two-lane road in and out with no sidewalks or grass areas, so in order to walk your dog or enjoy being outside, you have to go into the woods, or walk all the way down the road to get to the main road (which is dangerous as there are no sidewalks, tons of blind spots). One would argue that providing a washer and dryer would make up for the lack of amenities, but I disagree.

Thirdly, their admin gives close to zero damns about their residents. To start off, they are close to impossible to get ahold of, with the exception of maintenance. For example, when we moved in, the code provided for the door wasn’t correct and it took them an hour or two to tell us the correct one and it was over the phone because no one was available for move in. Another example is one time (2/3/22) they sent out an email to their residents encouraging them to take and email pictures of other residents smoking on site and if they do, they can “be entered in a drawing for a $50 dollar gift card”. One would argue that bribing residents with a CHANCE to win a $50 dollar gift card for doing the admin’s job is rather peculiar and a tasteless way of enforcing work. Next, near the end of 2021 they fixed our kitchen light, but in the process, they broke a part of the glass fixture. Rather than cleaning up the dangerous shards of glass, the maintenance person left it on the floor, and I stepped on it and had my foot bleeding. I complained and showed pictured through a maintenance request (12/7/2023) about the issue and they never responded or even acknowledged it.

Lastly, they will nickel and dime you to SHREDS when it comes to move-out charges so make sure you are extra extra careful and DOCUMENT EVERYTHING. Like a small part of the floor was damaged (my fault) and instead of charging for what was damaged, they argued that I have to pay to replace the WHOLE flooring due to the way the vinyl is installed, which was $2,225. Lee mas

This apartment complex does not have a manger on site. It is also impossible to get ahold of anyone who works for this company, they never answer the phones and if they do respond it’s days later. They claim to be a non-smoking residence but they do not enforce these rules. If you bring up any issues you are met with unprofessional females that send text messages like they are talking to a child. The turnover of employees is absolutely ridiculous, I don’t think I’ve talked to the same person... twice. They did have an awesome maintenance main for while that kept the grounds nice but he figured it out and left too. Do not recommend. Lee mas

This apartment complex has been turned over with new management 3 times in less than 1 year. Each change gets worse. The new manager is never there. The assistant manager knows nothing and sits there eating all the time . Lazy guy!. Overpaid assistant manager. His salary should be used to upgrade laundry areas. They had the road resurfaced and what a mess. The district manager is a dummy. Anyone can call themselves a manager, but do they know how to manage. Tenants were parking... everywhere because it did not go as planned. Tenants weren't able to get to their apartment because they resurfaced walk ways. They increase rent without improvements only to pay for overpaid overhead salary. Don't rent from this place. Mold and mildew in closets, ceilings and near sliding door. Lee mas

These apartments is infested with mold, meldew, spiders and bugs. Its not well keep by mainance. The new manger isn't professional. I wouldn't advise anyone to rent an apartment at bayview east or manette villaga. The mold is really bad. Ruin my furniture. Please do your research before making the mistake I did. Not work a penny to rent here.