Tessera Apartments

I used to love my apartment here. Quiet, secure, safe with a management team that cared. Since the new owners took over it has been a nightmare. They got rid of an amazing management crew (and one of the BEST on site maintenance crews) for a company that turned off the online portal, got rid of all electronic payment options with less than 5 days notice, and now the website to verify insurance won't work. Notices are only sent out if someone complains. The new portal charges a flat $55... 'convenience' fee - and if you pay on a paper check, they don't provide proper receipts. I am beyond sad to see what has happened to a place I happily called home in less than 1 month. It 100% feels like the new property management company is trying to get as many people to leave as possible. Lee mas

This is the worst place Ive ever lived. They change the office hours without notice and are suddenly working half days and the maintenance is terrible. They put little effort into amenities and let things stay broken. If you ask for a follow up they dont respond for days. Management seems to not care about its tenants and then pick and choose which residents to support.We have disruptive neighbors they do nothing about except claim theyve talked to them. If you get a package you better hope you... have a day off because management wont be in the office when you come home.

By the way if you expect to get mail make sure you work from home because their office hours which include picking up mail are only from 2 pm to 5 pm and theyre outright closed on Tuesdays so dont expect your mail on the second day of the week. So we are now forced to setup a PO Box even though this place receives mail. Ridiculous. Lee mas

Very friendly staff and extremely communicative. We were walked through the entire process, never left in the dark and wondering, and actually turned down another apartment complex because Zhanna and Tessera were much more transparent and forthcoming about what we needed to get in. We finally were notified of our tenantship, and were welcomed in a friendly and thorough manner. The apartment is spacious and clean. The balcony is new, and the dining room walk in is HUGE. I think we'll be very... pleased living here.

C & L LDV Lee mas

This place is dysfunctional, dirty, and just plain awful. The apartment when I first moved in was very dirty, a lot of the appliances did not work, the front office operates from 9-5 so good luck getting in, if you work. There is literally never any parking. Multiple apartments have black mold. The show case apartment is 100 times nicer than the apartment you will actually get. I am excited to break lease, it’s work the 3 grand to get out of here

I moved here in September and was never given the move in packet with the overview of what is wrong with your apartment, even after asking 3 different times. The toilet leaked and the neighbors upstairs smoke cigarettes in their apartment. This made my apartment smell like this, and they did nothing about it.

I have complained about mold growing in my apartment 2x and they told me to open my window to let the moisture out. It is 30 degrees outside, I do not want to open my window.

Management... never answers emails or telephone and closes the office before closing everyday. I do not recommend living here. Lee mas