The Waterline Apartamentos

I had an appointment with the leasing agent there and stood outside for over 30 minutes. Doors were locked. No one would answer the phone. I had received an email confirmation of the date and time of the appointment. If they can't even show up to an appointment that they scheduled and confirmed to try to rent the place, I hate to see what would happen if ever there was an issue that I needed help with while living there. I still have yet to receive a phone call back from anyone in their office.... Terrible customer service. Incredibly unprofessional. Lee mas

I have been living at Grand Ave for almost a full year now. For the first 6 or so months the staff was friendly. They had the staff then change out, not sure why. The new staff has been a nightmare.

There has always been noise all time of day and night from my neighbors. Nothing untenable, just people walking around in a place with insufficient sound proofing. If someone stomping around in the apartment above is a deal breaker you would want to avoid grand ave.

The real problem comes from a... neighbor. I have a dog with anxiety, when i leave he will bark for 10 minutes and then go to sleep. I know this because i have a camera in my apartment so i can check on him. I did not have any problems until ~9 months into my lease. I got a new neighbor and they are reporting that the dog barks for 3 hours. Despite my video evidence to the contrary i have been given 2 warnings and am being threatened to be evicted. This is unacceptable. When i moved in the apartment said that it was "dog friendly".
I shouldn't have to take this place to court to have them listen to me.

Avoid Grand Ave like the Plague.
Today i got a note saying that i owed an additional $3.48 in pet rent. Not sure where this additional cost came. I received no explanation.
if i didn't pay it i would be evicted.

In addition Grand Ave raises Rent prices yearly regardless of market trends so look forward to that. Lee mas

The best thing about this place is the location. So many restaurants and bars within walking distance!

Downsides: two of the most attractive things about this place do not exist. 1) The BBQ on the roof has been out of service THE WHOLE SUMMER. 2) the market downstairs was a failure. Open for a few months then closed. Parking is $75/month which I find a little pricey for Everett. Management sends emails all the time about things they are annoyed with (including sending pictures of dog pop they... found telling residents to clean up). Just not things you want to be bothered by, especially if you do not own pets.

Overall, if not for the location, I would not stay here but moving is a hassle. Lee mas

Grand Ave apartments, your home away from home…because you’re going to wish you were back in the place you were in before these apartments. If you enjoy trash in the hallways, the stairwells, and leftover peoples crap in the trash rooms, you’ll fit right in. This place is for you if you like mismanagement, terrible communication from staff, and inconsistencies at every turn!

Let me say, this place was a good place in the beginning (first year) with the previous management staff (I lived in the... building for two years). Of course it’s an apartment in a downtown neighborhood, so it’s going to be noisy and you have to deal with the area bars and the neighbors upstairs, but those are not the problems at all…. It’s all in the new management… or “management” because I’m not actually sure they manage anything other than getting new people in the building to charge an astronomical amount.
You’ll find office staff who have no idea who live in the building because it’s a new set of employees every week. Good luck getting any communication from them, not only after car prowls, break-ins, and, an attempted suicide from the roof, there were no communications from management about this, and you hear it from other residents but never from management. Half the residents smoke and even though there is a no-smoking policy that no one enforces, they smoke inside the apartments, on the balconies, right outside the doors (ignoring the 25 feet law), and in the garage; don’t worry, you’ll constantly smell it going up the elevator and no matter how many times you say anything to management, they do nothing in regards to their “no-smoking policy.” In regards to the parking garage, half the residents pay for parking and the other half just sneak in the garage, there’s no checks and balances. Management has even said they really don’t care what cars are in the garage. Good luck ever having guests and visitors, they won’t have any place to park either- the spots in front are always crowded with residents who haven’t figured out that you don’t need a parking hang tag or sticker to park in the garage. Don’t be surprised if you find someone sleeping in the lobby or in the areas outside the elevators (happened more than once with no email about it). Do yourself many favors and stay away from this apartment complex. I firmly believe that this place could be amazing, but you’ll have a lot of frustrations with the current management who do nothing for their residents. Lee mas

Over all pretty good! Couple things if you live on the west side of the building you will be awoken by large garbage trucks smashing the dumpsters over and over again 3 times a week, between the hours of 6:30AM and 7:30AM. If you live next to the trash room, beware, people are PIGS, and will throw the trash right on the floor, so have a bottle of bleach handy, and a strong stomach. The onsite management and maintenance staff are good people who do try, and make your stay as enjoyable as possible... . The building is nice, and the location is great! I am breaking my lease early due to the garbage smell, and health concerns because of it. Lee mas