The Renton Sage Apartments

I was hesitant about applying here. They have a lot vacancies and I asked about this, but they said new management is in place and now things are better. If this is better then I can only imagine what was worse. i applied and haven't heard from them? I know I qualify because I make enough but its like they throw away good viable tenants and don't follow through on the process. I now get why they have such a high vacancy rate. There could be more issues as well. I guess this is lucky on my part... that I have decided to move on. Very nice but extremely unprofessional in replying or following through application process from beginning to end. Don't waste your money!!!! Lee mas

I’ve lived here for 3 years and have previously written bad reviews but the new management and office staff are AMAZING. They have really put in the effort and work to make this place great. I’m even thinking of staying another year because of the staff!

I’ve lived in this complex the last couple of years ONLY due to the dirt cheap price for the area I was offered. They are constantly entering your apartment for inspections or bankers because they are trying to sell the property AGAIN. No one in the office ever knows what is happening (probably from the constant turn over).

Over the years there have been problems with maintenance, lost rent checks, people in the office refusing to take a rent check, wrong information being given, paperwork... being lost, the list literally goes on.

When I moved in there were NAILS in my carpet, my dishwasher wasn’t bolted in, they LEFT THE HEAT ON IN THE MIDDLE OF SUMMER FOR THE WHOLE WEEKEND BEFORE I MOVED IN. Just stupid unprofessional ridiculous mistakes. I tell everyone I know to stay away from here and am currently planning on getting out of here as soon as my lease ends.

They rebranded this place used to be called The Venue. Those reviews will give you the whole story.

Don’t make this your home. Lee mas

I will say that when it comes to other services, I will let the readers read what other tenants have already posted on the subject because they express themselves a lot better than I can. I am definitely not the kind of person to post reviews and am very lenient. But like the other tenants have said regarding staff members is true, they keep on changing and are not willing to help you. I was happy until I had to deal with them; you talk to them about a problem and an error caused by them... regarding payments and they agree in front of you that they will fix it, then months pass by unchanged, then you remind them of it again but it remains unchanged until you have to bear the extra charges. Very unjust, and inconsiderate. If you do not believe, simply read the other reviews from other tenants, they are a lot harsher than me. I wouldn't go as far as saying zero stars but that is not too far from the truth. Lee mas

Do not RENT from here. Ever since we moved here, it has been a horrible experience. Maintenance issues take months to get finished while all the while you are paying full price for an apartment with a washer/dryer that hasn't worked for a month, missing cabinet doors or misaligned doors, endless problems. Our neighbor's washer and dryer hasn't worked for almost a year. You think it shouldn't be possible that they are still running but they are.

HIGH STAFF TURNOVER. I had an issue of an... overcharge on my rent and when I finally got a hold of someone via email, phone calls and in-person office visits, that person said, "I will look into it and get back to you." I waited to hear back and a week after, I went back to the office to which the staff member tells me "Oh him? He doesn't work here anymore". No sense of communication, no one can answer my questions and will just smile and say "Let me check back with you on that". And yes, I DID NOT GET MY MONEY BACK if you were wondering.

Online option to pay rent still costs a fee.

DO NOT RENT FROM HERE. You think you won't need to deal with the management but you will. Do not fall for the free rent promotions, there is a reason why they have so many openings right now - EVERYONE IS TRYING TO MOVE OUT. Don't do it. This place needs to be investigated. Terrible care of the property and to decent tenants. Lee mas