Alley South Lake Union

Lived here for two years, and unfortunately the building was sold to a new company. After increasing rent by about 30%, we moved out. We left the apartment spotless, and then they still kept more than half of our deposit for "cleaning".

Very rude leasing agent Alex. I asked to take a look at the available floor plans before we go to see the actual available apartments so that I can understand my options, is this an unreasonable ask?? He looked at me with suspicion and disdain in his eyes, and asked “why”, I explained but he kept on asking questions that are not respectful, I was a little annoyed and insisted and then he showed me. He did not take any effort to show me the community but went straight to the apartments and no... intro at all. Answered my questions with single words, or responding with “why” as if I’m a spy from their competitors coming here to steal information from them.

Awful experience. I feel pity for the residents living here. Stay away if you wanna live at a place with friendly and good service. Lee mas

Doors are huge and heavy and slam shut that shake the walls in the apartments surrounding. The floors/ceilings are weak so get ready for endless stomping with every step from the tenant above you. Not a place for peace and quiet in your apartment and pricing is high for the dead neighborhood. Construction surrounds complex. Sketchy people living on the street across from the apartment. Not to mention the rent in my apartment is now advertised for $500 more than my lease rental just 6 months ago.... I can't wait for my lease to be over....Locked in and can't afford to break. Lee mas

A great place to call "home". The entire staff always greet you with a smile and are very helpful to your needs by being quick to attend to any problems that arise. The grounds and facilities are kept clean and the maintenance staff rules. The workout rooms are rarely crowded. I love the convenient location and rooftop! I would recommend this place to my friends.

I contacted them after I found a specific unit which has reasonable rent price.
They said they don't know its availability until 20 days before current tenant moving out (Even though it is available on apartment.com)
Also the pricing range is much much higher than what they advertised here.
I normally don't leave a comment online, but I have no patience with advertising its fake pricing range.