The Seven at West Boca Apartments

The staff who care for their residents treat those who pay their salaries with the rent unprofessional.

Don't live here. The new management is terrible. Maintenace takes forever to be serviced, you'll have to follow up at least 3 times and no one will pick up the phone. They have never completed a repair the first time they were at my unit, they always need to come back another 3 times weeks apart. And you will get told off for even reporting a problem. I was left without a bathroom for a month because of a leak that took 20 minutes to resolve.

The office people are rude and condescending. There... is no clear communication, they don't answer the phones or emails so be prepared to have to keep leaving work early to resolve any issues. They took months to update the phone numbers and contact you could find online so I would keep reaching a disconnected phone message.

No one checks decals, so there's never any parking.  Mgmt does not take security risks seriously when reported to them. The biggest issue is definitely the management office. The fact that nothing is ever clearly communicated and then you keep getting gaslit in person is literally insane.

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If you’re reading this , take what I say and others in the reviews serious. This community is. A. Nightmare. We have been here for almost a year and we’ve had nothing but issues. Ac breaks constantly ( around once maybe twice a month) they seem to like bandaging issues instead of fixing them. My bathtub has peeled twice and needed to be resprayed and sit in an apartment that smells like a warehouse. Washer and Dryer are probably older than my parents and constantly don’t work and is a battle.... BLACK MOLD EVERYWHERE. Massive mold issue that if you’re not on top of then you’ll get sick. Maintenance is terrible. Leasing Management speaks to you ( if they even answer ) like you’re a numbskull 0 IQ human being and they’ve only been in management for 3 weeks. HA! But they are taking over a community that has already had tons of issues so I’ll give them grace for that. This place is good for you if you need a roof over your head and that’s it pretty much you’ll just have to deal with all these massive issues that doesn’t justify the price of rent. Read More

I have had a broken washing machine for 3 weeks. Multiple emails requesting a repair have resulted in a maintenance worker entering my home 3 times without notice - twice while I was not home. And after all of that the machine is still broken.
Poor management, ridiculous price. Cannot wait for the end of my lease.

Do not move here!!!
Living at Boca Cielo is decent even thou everything they show on line is from a decade ago.
All pristine on the website ( new gym, indoor, outdoor, poolside chaises new and sparkling, same with the bbq stations, clean) but when you see it, it is old and run down, whilst still clean, it is from a long time ago. Comparing price point and quality, you might agree to rent.

Nothing luxury but clean and the grassy areas are well kept.

They offer a Club House but we were not... able to use it. They told us it was damaged by previous renters....

Alas the renewal arrived with a 40% rent increase.

No improvements to the apartment ( re paint or change some really old fixtures) were offered. Just the horrendous price increase.
If you want a short term, I guess it is ok, but knowing what we experienced with the Cielo Property, we would have not rented here. Read More