6/25/25
Think twice
Think twice
Not Worth the Premium - Major Safety and Management Issues I wouldn't recommend this building to anyone looking for a safe or professionally managed community. What looks great on the surface quickly unravels once you move in. The garage gate was broken for over a year and only temporarily fixed after multiple complaints-only to collapse on two cars while people were inside.
Management blamed the residents and put up a sign saying they're not liable for damage. The gate is now broken... again, and instead of fixing it, the "solution" was to switch to assigned parking. There's currently only one lane to enter and exit the garage. This is a huge safety concern. Basic maintenance is ignored. Communication is minimal. And despite all of this, rents keep rising. You're paying luxury prices for third-rate oversight. Think twice.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Avion Riverwalk responded to this review
Dear Resident,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your concerns, and we encourage you to visit the leasing office so we can address them directly and work toward a resolution. Regarding the... garage gate, we want to clarify that it was not broken for over a year. It was repaired within a month last year, and the current issue is due to a delay in materials from the vendor assigned to fix it. We are actively working with them to expedite the repairs. We communicate regularly via email updates to all residents and strive to keep everyone informed of property matters. The decision to implement assigned parking was made to improve security and help us monitor unregistered vehicles, not as a substitute for any maintenance issues. Despite the challenges that can arise in any large community, we are proud to say that resident retention remains strong, which reflects our ongoing commitment to providing a well-managed and responsive living environment. We truly value your residency and hope you’ll give us the opportunity to speak with you in person to address any remaining concerns.