Regency Oaks Apartments

Place is infested with termites. None of which was disclosed to me - they acted surprised about the issue. Did you know they "swarm" into spaces during the summer looking for places to lay eggs? The neighbors had confirmed they have been dealing with them for a very long time upon speaking to them. The office sends a terminator but all this person does is poke a hole where any mounds are, sprays a pesticide you can buy online, and caulks the hole closed. (Did absolutely nothing for my unit, I... dealt with this year round and resorted to self treating the unit) He actually asked if i could "leave any future droppings out until he can arrive to identify the infestations." (Unbelievable.) This stuff was appearing on where i slept! Some units according to other neighbors who reside inside the complex have to deal with rats and cockroaches that they cannot get rid of no matter how much they clean. Whoever paints the units literally paints over everything including whatever hair was on the walls or dust, doorknobs, literally paints inside the electrical outlets. Popcorn ceiling falling apart. I didn't even dare to check for asbestos. This complex is super old (60s) and run down. The windows are paper thin - like the sugarcane glass you see in Hollywood movies. So you can hear absolutely everything outside and vice versa. Front door wasn't even sealed properly. Water is being constantly shut off for pipes to be repaired around the complex. Washing machine rooms are gross - i have found what i can only describe as sewer water and bugs inside of a majority of them around the neighborhood. You have to hound the office in person to get anything taken care of and they rarely get back to you on the phone. The pool - wouldn't dare hopping in there and all the chairs there are destroyed. The AC vents were in very poor condition. Bugs were constantly getting into my fridge even though i set out traps and cleaned a lot. Had to make sure anything in my fridge/freezer was sealed.
Right before i left i actually saw they were removing the trash valet services so you are responsible for your own trash now getting to the dumpster. Regency oaks is pure nightmare fuel. I was pretty stressed out living here. Now some pros, (i guess?): If you're in a pinch this place will pretty much take anyone. The rent is a bit below average but tbh should be way cheaper for these horrible conditions. Had a cheap desposit. Overall: don't move into this place! Read More

Even here for a year. The pool areas have broken chairs everywhere. The gym is never open and currently is closed. Have not been able to use it since we moved in. Even after treatments there is roaches everywhere. If you desire a non infested place to live this is not it.

This place is so old!The parking lot FLOODS to the point where ducks are diving after an hour of rain.The windows shake with the wind and rain and it gets soo hot in the summer the AC bill was always $200+ just for a studio! The rent increase was insane considering none of the amenities were properly kept:the gym was always dirty and was 75% broken machines up until everything was broken, the pools are dirty and the water smells like pee bc its not treated at all and that includes all 3 pools.... The laundry units only had 5 working machines between all the units across the property and you were lucky if you didnt lose money just to find which machines were working. And the property managers dont care that the property looks disgusting or that the grass and bushes arent cut. Calling for maintenance? Well youll be waiting for several days until they actually tell you the truth about whats going on. Ive lived here for 2 years and was only able to comfortably use the laundry unit and gym for all of 2weeks. DONT MOVE HERE your money would be wayyy better used any where else Read More

Lied to about the roach problem when moving in. The pictures are very deceptive. The dish washer was filled with old wet food. Dead and live roaches around the apartment. I have pictures of it, but there isn’t a place to share them.

We had a 2/2. Water broke down extremely often. The good thing about water is that it's included with your rent (no extra charge), the bad thing is that you only have access to it 50% of the time.

AC broke down about at the same rate, so sometimes you'd have no water AND no AC. Maintenance would routinely take days to more than a week to make emergency fixes.

Pest control was a complete joke: there were so many roaches I was mad that they weren't paying rent.

Your apartment does not have a... washer/dryer and going to the coin laundry is a gamble. Some machines don't work at all, others will eat your money. It got so bad I begged a friend to let me come over to their house so I could clean my clothes.

On top of maintenance taking forever, Regency Oaks doesn't have enough staff to actually hear out their tenants: I have never taken less than an hour to reach someone while at their office. They don't answer the phone, they just ignore it while talking to people in their office.

On top of all of it, we left our apartment spotless: it looked just like when we'd entered. We even shampooed the carpets. They took our entire deposit anyway: don't expect it back.

I should've laughed when they were reading us our lease terms and said they'd kick us out for drugs: pick a hallway and you can smell so much ganja that it's soaked into the wood. One of our neighbors had a mini grill that they set up IN THE SECOND FLOOR HALLWAY. Police visited the people across from us multiple times for domestic abuse. The "Fitness center" has broken equipment inside it and can comfortably let up to three people work out at once without their elbows touching. There's no "controlled access" to this place: unless they're talking about your apartment key, that's a lie. Porch pirates stole our packages.

The only reason we were there is because we couldn't afford anywhere else. Read More