The Nolen Luxury Apartments

My wife and I read the reviews how they will find a way to charge for various things to keep your deposit, we went above and beyond to make sure the apartment was better than the way it was when it was handed over to us.

Never an apology or a care was given for the homeless that freely lived in the building because the security locks on the doors dont work, items were stolen from the gym, doors were chained closed in the lobby as a sort of prevention from the homeless. Ignoring the fact that in... the event of an emergency someone could be locked inside the building.

Construction on our building was supposedly complete when we viewed the apartment, moved in and found out well just the front half was done. The back half was still needing a fill lift because water was leaking in from the walls and around the windows and causing rot and mold.

The security gates never worked and people had free access into the parking lot, cars had been broken into, a wild pool party that attracted about 100 people from else where was able to happen. Police were called and what seemed more like a raid as people fled after consuming alcohol and drugs for hours at the party.

You pay a fee for the use of the package room, which since its not totally secured people would find their packages stolen or as the office calls it "misplaced". The police do nothing and the advice given is call the company you bought the item from and ask them to send you a new item. Made little sense to have to pay for my packages on 4 occasions go missing or missing into another persons home other than mine.

I will say that the maintenance team was good and may have been the staple to the property.

In short, you will get charged with fees to make sure they keep their deposit so dont do what I did and spend hours cleaning the place, from cleaning tubs, toilets, inside all the drawers to vacuuming the carpets several times. All the hard work to be a decent human will not help you save your deposit. Accept the pit falls and just enjoy the fact that you will one day be able to free yourself from them Read More

Collin was outstanding throughout the whole application process. We just relocated from out of state and Collin made whole process so easy! I bugged the hell out of him and he was ALWAYS extremely pleasant and accommodating! We love our apartment. View is great and apartment like new. Minutes from beach and fun places to eat. Highly recommend!!

This community is great, Love the resident events, the team is responsive and truly cares about the residents, and they just opened a brand new food hall that is literally a couple steps away. Yes they are under construction but you cant get a better location and i'm excited about the renovations.

This place is hands down one of the best places I have lived. Yes they are under a major construction project however, the staff has been very professional and accommodating. Anytime I had a maintenance request it was taken care of in a timely manner. Angie the new property manager made some awesome changes to the community and gets things done! They host awesome resident functions. The community is well kept and most importantly I feel safe here. Yes there are homeless people but they are... everywhere. The staff does a great job with communicating with the homeless while being compassionate regarding their circumstances. That shows to the true integrity of what kind of people are managing this community. I would give them 20 stars if I could. I appreciate the efforts this community has taken while undergoing a major renovation. You guys are awesome and keep up the great work! Read More

Hard to get a response from them and if you ask to speak with their higher up they ignore you completely. It is a nightmare living here and we’re promised parking before signing papers and told them it is a big concern of our from looking at their parking and they lied saying we wouldn’t have any issue but we do. My boyfriend and I have to park far either at the very front entrance of the apartments when our apartment is the very back entrance and walk to it or when there are spots in front of... the park we have to park there and walk to our building. I’ve reached out several times regarding this and other things and they do not care. They asked if we wanted to be where construction was to get a lower rent before we signed and we said no and yet they have construction right outside our window and blocking off half of the parking lot making it even more difficult to find those few far parking spots. On top of that we haven’t been able to use our ice from the built in ice maker in the freezer because when we moved in there were maggot eggs in there and we’re never cleaned out. They let us move in with a bunch of bugs in the place and dirty bathtub and countertops and floors that we had to clean. There is also no regular towing as they promise and when you call the tow company they tell you to call the office. There is obviously no communication going on with the two of them as the tow company thinks it’s over 24 hours for vehicles who are non residence to be towed and the office says they told the tow company to tow right away. There’s so much wrong with this place so warning STAY AWAY! Read More