9/22/25
STAY AWAY FROM THIS PLACE
Avoid this place at all costs. I lived here for three years and the only reason I stayed that long was because moving is expensive, certainly not because the property or management deserved it.
I am a very easygoing person and rarely leave reviews, but I wish I had paid attention to the warnings from other residents. I regret not listening.
The maintenance crew is the only bright spot. They were consistently friendly and helpful. Everyone else was terrible. The office staff is unresponsive and... careless. Emails go unanswered and calls are ignored until you chase them down repeatedly. When they misapplied my rent, it took several calls before they finally corrected their mistake.
The property is poorly maintained and unsafe. Management launched a nine month roofing project with no meaningful notice to residents. Nails and debris littered the grounds; both my sister and I stepped on nails that pierced our shoes. Complaints were brushed off, workers left tar and materials scattered everywhere, and the noise was constant.
Security is a joke. For more than two and a half years the entry gate never worked, leaving cars vulnerable to break-ins, something that happened regularly, yet management never fixed it.
This is not just inconvenient, it is negligent. The maintenance team deserves credit, but the rest of the staff and management show zero regard for residents’ safety, comfort, or time. Save yourself the headache and look anywhere else.
Review from Apartments.com
Property Manager at Citation Club responded to this review
We’re sorry your experience has not met your expectations. We take pride in keeping our community inviting and well-maintained. We communicate with our residents about improvements we make, including the roofing project and front gates we replaced a... year ago. We are in regular communication with local law enforcement and the only issues we’ve had involved cars that were left unlocked by their owners, with those incidents being extremely rare. If you would like to discuss your review further, please reach out to us at 561-496-7700. Thank you for taking the time to share. Have a wonderful day.
















