8/12/24
Will no repair water pipes in wall, mold growing
Water is oozing out of the floor and wall, and after repeated requests for repair, the office just marks my repairs as resolved without ever sending anybody into my apartment. The floors have a constant half inch of water on them!! They know how bad it is as maintenance did come in after the first request. Water is literally oozing out of the carpet and vinyl flooring, and wall. We have cameras in the apartment and know that no one has even entered my apartment since that first time... themaintenance man came in, but they keep marking my requests for repair as resolved and even deleting my comments on the closed tickets when I say it is definitely NOT resolved. It's now musty moldy and a health hazard and I cannot get help from the front office or from maintenance. DO NOT RECOMMEND
Review from Apartments.com
Property Manager at Aqua at Windmeadows responded to this review
We appreciate your feedback and are truly sorry to hear about your experience. We take concerns about building maintenance very seriously. Your satisfaction is indeed a priority for us and we're eager to address the issues you've mentioned. Please... contact us at your earliest convenience for a more personalized discussion. We're dedicated to enhancing our community.







