Cypress Glen

I have been living here for 3 years and haven't had any issues. The staff is friendly and quick to respond to maintenance requests. The complex is tucked away from the main road and a really quiet, nice place to live.

Nice people but...why not care for tenants better? We have an ant infestation and nothing that they did to try and fix it has worked. Every night the ants crawl on me and bite me. It's been almost a month now. The bug guy was supposed to come by and he came late and we were leaving our apartment after waiting half the day. They didn't reschedule him to come they didn't even acknowledge that he was late. This place used to be great, what happened??

Here in Gainesville FL the apartment complex Cypress Glen is littered with roach infestations in every building and have been fighting this problem in the same units for years. The moisture problem that every unit has leads to severe mold and mildew build ups. Along with plumbing that is falling apart. The exterior of these buildings will give you a nice feel of what jail must be like.

The staff in the office are constantly playing videogames and respond to complaints in irrational manors.... When a work order is made it may take a week to get done as I watch the maintenance supervisor never leaves his office. Things are always being stolen and there is no security. If you run into financial problems be prepared to be ripped apart by their lead office employee. Not friendly or safe.

If you have children or pets and value their lives take heed to my warning and steer clear of this horrific travesty of a "living space". Read More

Initially I enjoyed our apartment but after 3 months that feeling faded.

We contacted the office that the door liners/weather striping did not fit the door frame and light was visible through to the apartment. We were told the maintenance person came out to fix the problem but there were no visible changes to the doors or striping.

We contacted the front office initially upon move-in to warn them that the caulk job on the windows had melted and that after a summer storm we noticed all the... windows in the apartment were not sealed causing them to leak. Again, a maintenance person came out to fix the problem but only resolved the caulk job on the kitchen window (which would melt and crack by the next summer). Several times the office was called about the leaky windows, and every time a maintenance person was sent out but by the next time a storm rolled through, in came the water. This caused a mildew problem in our second bedroom, the only fix the office provided was damp rid desiccant hung up on the window.

The office did offer up some information that the windows were improperly installed when they took over the property and when they reinstalled the screws they cracked the concrete frames. in short, no quick fix will stop these leaky windows because the frame is cracked and the office was fully aware of this before we signed the lease.

Also, they have a terrible, eye sore of a garden that they refuse to let the community take part in. Read More

I went on a tour of this place and decided to research before renting. i searched the owners company and found that they also own apartments in Tallahassee,FL. There is a review here and on their Tallahassee apartments that are identical and posted on the same day. What are the chances of that? Then I continued to read reviews and there is a pattern of bad reviews then good reviews.. Employees must be doing the good reviews. When I went to Cypress Glen I found the office staff very rude. ... When I entered the office the older lady was being extremely rude to someone on the phone. I also saw that reviews about this company about rude management and staff. I would not recommend renting at either place if the staff is rude to people. Read More