3/9/20
Not worth the money
I like that the apartment is spacious, but they don't provide pest control and don't really make that too apparent so even with regular cleaning my first month here was filled with cockroaches and ants. Even if I keep up with my own pest control, if I leave a dish out over night, I'll wake up to sugar ants all over it. Valet trash is the only thing they provide the residents but they're super picky about it and if your trash is invaded due to a creature after you leave for work and won't get off... till after trash pick up, they just leave it there! The units are outdated and when I put in a request about my dryer not drying when I try to use any setting but high dry, they tell me to just use high dry and don't bother with other settings, God forbid you have to dry delicates! Glad I left and def don't think it's work the money. The landscaping is beautiful and the neighborhood is quiet though.
Review from Apartments.com
2 People Found This Helpful
Property Manager at The Laurels responded to this review
Hi Arianna!
I'm so sorry you had a problem with pest control! I am here to help with anything and everything! We have pest control and we definitely work closely with them if anything comes up with our residents. I personally don't like bugs and I... wouldn't want any of my residents having to deal with that situation! We also have a valet trash company that comes through 5 days a week to pick up bagged trash from your receptacle. We actually suggest bungee cords to help keep critters out of the trash as the valet company can't pick up trash that's not bagged. Lastly, we have upgraded apartment homes in addition to standard apartment homes. I apologize to you whole hardheartedly, I truly wish I would've known these issues beforehand, I would've done everything I could to help resolve them!
