The Park at Marbella (new)

My wife and moved here with our newborn child in October 2022. We moved to Florida from out of state and were unable to tour the property beforehand. When we arrived, the apartment was not move-in ready. I have photos but am unable to share them here. In my opinion, the apartment they gave us was unlivable. The AC was not working and was iced over which disabled the apartment from producing air, when investigating further, we discovered that the air vent was frozen. The window screens were bent… and busted, the electrical switches had no coverings on them, the inside of the closets were bent and dusty, the closet which held our washer and dryer had a massive hole in the wall with the wire all hanging out, and the casing around the shower handle and shower head was falling off. We requested a change of apartment citing these issues which were accommodated. I was not impressed with this place. I am not advising you to move here or to stay away. But this was my experience. Read More

Such. A. Joke.

Carpets were not cleaned upon move in.

Management finally got someone to come clean their nasty 70’s carpet two weeks after living there.

Still were disgusting and stained. I literally got down on my hands and knees for three hours clipping wads of gum. Yes gum out of the carpet.

Two weeks later I moved out. Due to black mold and a host of other reasons.

They charged me a carpet cleaning fee for apparent stains (even though I indicated stains on my move-in report). And loved… there for essentially two weeks once the carpets were cleaned.

Awful experience.

Also don’t trust the pictures ?? they’re absolutely nothing like the apartment.

Also I’m the entire month I survived there management respond to not a single maintenance request. Read More

Do you enjoy being condescended and disrespected? Then maybe this is the place for you. It seems to be company policy to hire people who are unprofessional and disrespectful. The apartments are fine, not luxurious but not trash. The maintenance staff do good work and are prompt. But otherwise the property is effectively unmanaged. The trash will always be overflowing, and has been for the 2.5 years I've lived there. Amenities like the pool will be randomly closed without any notice. They pay for… 5* reviews too, and then, they actually believe those reviews are authentic. Obviously you have to live somewhere, but your expectations need to be properly set; do not expect courteous help when you speak to the office staff. Read More

I lived at this apartment complex previously, when it was Madison at Savannah Oaks. That was back in 2012-2013. It was great, staff/management was great. I moved back in in March 2016, after new management took over. I have had nothing but issues with this management. Took them 2 months after we moved in for them to paint our porch to match everyone else, as well as cover up previous tenants mess on the porch. Anytime something went wrong, it took maintenance WEEKS to "fix" the issues. After… hurricane Matthew, our ceiling leaked in my kids bedroom, leaving a huge water mark, mold. That was never even fixed. When it came time for me to move out, I informed front office I would NOT be renewing my lease the second they put the notice for renewal on my front door. 45 days went by after I had moved out, & still had not received my deposit. Come to find out the lady I had spoke with SEVERAL times in regards to me not renewing my lease, NEVER put it in their systems, so they were not going to provide me my deposit because according to them, I "never informed them I was moving out." These people are rude, scams, & dishonest! DO NOT MOVE HERE. Read More