Addison at Sunlake Apartments

I have been a resident at The Addison at Sunlake for over four years, having moved in when the property was newly constructed. Unfortunately, the condition of the breezeways has been a persistent issue for the past three years and remains unacceptable.

These shared areas are consistently dirty, often filled with cobwebs, spider eggs, stains, leaves, and even trash that is left on the ground for days. It is apparent that routine cleaning and maintenance of these high-traffic spaces is not a... priority for management.

Despite numerous complaints and maintenance requests from residents, little has been done to address the issue. The continued neglect of such a visible and commonly used area reflects poorly on the property’s management and their commitment to providing a clean and welcoming environment.

Prospective residents should be aware that the up-keep of the breezeways does not currently meet the standards expected for a community in this price range. Given the cost of rent, residents deserve better attention to basic cleanliness and property care.

Furthermore, management rarely returns messages and emails Read More

I moved here 1 year ago in August. Anytime I've put in a maintenance request it was taken care of the same day or the next day. 5 stars for the service. The kitchen's are a chefs dream, a ton of counter and storage space. I live on the 2nd floor and occasionally I hear the foot steps above me. I certainly have never heard any neighbors talking, unless they were in the corridor/hall.

I love the dog park with the agility course. There are poop stations all around the apartment grounds,with... bags to pick up after the dogs. Unfortunately, some people do not pick up after their dogs. The dog bathing station is amazing. As I have never seen this amenity in any apartment complex before.

The office staff has always been polite and helpful. If I needed something and front staff were unable to assist, Heather, the manager, goes out of her way to make sure you are satisfied.

The private conference rooms are great, especially if you are working from home and need the privacy for a Zoom call.

I give this community 5 stars. Read More

The grounds are great. The walls are very very thin. The staff- don't get me started. They have 3 maintenance people, but it seems only one actually works. The other two just ride around in a golf cart. Last weekend there was dog poop all over... complain was made and was told that the person was off. I saw a thin maintenance man walking around, and he past right by all the dog poop. I heard the pool was broken, but will remain open. With covid still around- I can't believe this was right. Lets... not talk about all the kids that live here, and I guarantee they pee in the pool. Oh and it's memorial weekend. Save your money and go else where. Read More

thin walls and terrible staff. I can hear the neighbors do pretty much everything and complaining is useless and not worth the stress, so much for luxury. Lived in older apartments with no updates with better quality

Been here since opening staff is awesome they treat you like you are family with the upmost respect. Property is kept clean by maintenance staff. Head manager Heather is the most helpful person in any emergencies as well as her staff glad made decision to live here in these trying times. Keep it up guys!!!!