Metro Edgewater Apartments

I’ve been living at The Metro Edgewater for over a year now and honestly couldn’t be happier. The apartment is gorgeous, the pool is always perfect, and it’s just such a peaceful place to come home to.

I recently had to transfer to a new unit, and the leasing team made it super easy. Kelsey has been especially amazing. She’s been helpful every step of the way, always quick to answer questions and really went out of her way to make the process smooth. I’ve had a great experience here and would... absolutely recommend it. Read More

Completely unique building nestled in Edgewater. It is a hidden gem. Priced right, luxurious amenities, beautiful units, building-wide wifi for free! Have loved my time here

I moved in 6 months ago and was very excited given this building was new, beautiful and seemed like a really good fit for me… My biggest concern has always been safety. While I have enjoyed my interactions with the office team, Tiffany & Alexa specifically... I continue to experience issues and it’s unfortunate for me to have to leave a negative review but I am extremely disappointed and hope this enlightens upper management to find solutions as this is only a 1 year old building already with... countless issues and upset residents. I am writing this thorough review and will echo some of my neighbor’s reviews as well.

- “Concierge”: this is not 24/7 concierge doorman building. There are “3 hours/day” of allocated breaks & “security walks” in which the front desk / lobby is left unattended; in timings are listed but not accurate. There is also only 1 main phone line to both concierge and office; & on most days, you won’t get an answer at all: They recently added a “concierge text line” that either has a very delayed response or none at all. I have had to go downstairs to get my guests and food deliveries which is a huge inconvenience. ie. Yesterday; at 1pm & last night at 2:30am. I would suggest having the front properly staffed as 1 concierge can’t be on break, getting packages, answering phones / texts, fobbing delivery access & taking security walks at the same time….

- Safety: Guests and deliveries are let up without notice quite often, their protocol is to check the ubereats app but given there are so many times concierge is not at the desk, I’ve watched our residents fob access for random people. I’ve also watched concierge give a fob to delivery carriers. Recently, I’ve had 2 packages stolen from my unit door, there has been no resolution offered.

- Elevators: there were so many issues when I 1st moved in, while it’s gotten better, it’s still very slow. There are only 2 elevators + 1 service elevator for a 200+ unit building. This is also a pet friendly building so be prepared to spend time with oversized animals in the elevator jumping. It also either smells like dog or food in the elevators…


Again, I really hope this review is brought to the attention of upper management to resolve. I really do want to love this building. I standby the fact the team & neighbors are lovely…. But these aren’t small issues to ignore.

Thank you! Read More

Great apartment building with excellent amenities and a fantastic location. Alexa Well was a huge help throughout the entire process, from answering questions to ensuring a smooth move-in. The only downside is the guest parking situation, as only a few pay-by-phone options are available, but everything else has been great. Highly recommend!

This building is poorly managed. We moved in four months ago and to this date they have been unable to do basic facilities maintenance, the parasols from the building are missing to this date, the parking is poorly managed, they create a system of fees and inconvenience to extract from residents, not to make life easy. Parking, for example is not assigned, poorly monitored, and the management company seems to have no record of current cars leading to tickets and wasted time for residents.

The... appliances in the apartment are of a third rate quality, the apartment is constantly big infested to which the buildings exterminator claims it’s normal in these types of building.

Management office response time is poor. They are good at selling, but not at maintaining. Read More