Avida

Property Manager at Avida responded to this review

Thank you for sharing your experience. We're genuinely sorry to hear about the frustration and disappointment you encountered throughout the application process. We understand how discouraging it can be to receive conflicting information, especially… when you've taken the time to speak with our team, submit an application, and navigate the dispute process with a third-party screening provider. We also recognize that waiting for a review to be completed while seeking updates can be stressful, and we apologize if our communication did not meet your expectations during that time. While screening decisions and report determinations are handled by our independent screening partner, we strive to provide clear guidance, timely follow-up, and responsive customer service throughout the process. We're concerned to hear that you felt your questions went unanswered and that your experience left you feeling unsupported. Your feedback regarding communication, application procedures, and the overall customer experience has been shared with our leadership team for review. We value every prospective resident and understand the importance of providing transparency and responsiveness when housing decisions are involved. We appreciate you bringing these concerns to our attention and wish you the very best in finding your next home. Best, Samantha Crews, Property Manager, Avida@LiveBozzuto.com Read More

Property Manager at Avida responded to this review

¡Muchas gracias por compartir su experiencia! Nos alegra saber que está disfrutando de su nuevo hogar en Avida y que la decisión de mudarse con nosotros ha sido una experiencia positiva. Nos encanta escuchar que le encantan tanto su apartamento como… las amenidades de la comunidad. También agradecemos sus amables palabras sobre Carlos y nuestro equipo. Nos esforzamos por hacer que el proceso de mudanza sea lo más sencillo y agradable posible, y es maravilloso saber que pudo sentirse bien atendido durante todo el proceso. ¡Gracias por elegir Avida como su hogar! Esperamos seguir brindándole una excelente experiencia residencial por muchos años más. Saludos cordiales, Samantha Crews, Gerente de la Propiedad, Avida@LiveBozzuto.com Read More

Property Manager at Avida responded to this review

Thank you for your wonderful review! We truly appreciate you taking the time to share your experience. We're delighted to hear that you and your wife enjoy being part of the Avida community and that our team has made a positive impact on your… experience. Samantha, Carlos, and Bruce are dedicated to providing exceptional service, and they'll be thrilled to know their attentiveness and responsiveness have been recognized. Our team works hard to maintain the high standards that make Avida a place residents are proud to call home, and feedback like yours means so much to us. Thank you for your continued support and for being a valued member of our community. We look forward to serving you and seeing the community continue to grow and thrive for years to come! Best, Deanna Pope, Regional Vice President avida@livebozzuto.com Read More

Property Manager at Avida responded to this review

Thank you for your kind review! We're delighted to hear that your move-in experience was such a positive one. It's wonderful to know that Carlos and our team provided excellent service and clear communication throughout the process. We take great… pride in maintaining a clean and welcoming community, so we're thrilled that your first day and night at Avida met your expectations. Thank you for choosing Avida for this exciting new chapter. We look forward to continuing to provide you with an exceptional living experience and are grateful to have you as part of our community! Best, Samantha Crews Property Manager Avida@LiveBozzuto.com Read More