Chatham Square

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I am writing this review to formally document an ongoing and unresolved issue at this apartment community.

Since moving in, I have been dealing with a persistent and severe roach infestation inside my unit. Despite reporting this issue to management on more than 10 occasions and requesting urgent assistance, no permanent solution has been provided.

The infestation continues throughout the apartment, and it has significantly affected my ability to feel comfortable,... clean, and safe in my own home. This is not a minor issue—it is an ongoing sanitary concern that has not been properly addressed.

I have followed the appropriate channels, submitted multiple complaints, and given management repeated opportunities to resolve the problem. At this point, I am left with no choice but to document my experience publicly and seek further assistance. Read More

These apartments are not fair when it comes to the services they offer and what you pay for them from the internet included with them to the amenities they are supposed to have. They always have excuses when you confront them/or question them about them./Electric gate has never worked. The mail room has always had controversy. Pool and the Gym was closed for more than 4 months. I have been in this complex for two years hoping it will improve and due to personal situations, I have not been able... to move. I do not recommend to anybody. Read More

The apartments are pretty nice! I loved all the amenities and the office staff is awesome!

Health and Safety out the window!! This place has everything from mold to crime. Day one (Nov 2021) our front door did not lock, it took 3 days for us to physically find a matienence man to fix the issue since the matienence request bin might as well be a trash can. Upon move in we reported our kitchen outlets not working (one year later it was never fixed despite multiple request), a powerless over (they forgot the cord), and Pipes sticking out of the walls (apparlenty shower handles weren't... included in the reno?). We purchased handles as the complex stated "they didn't have any." By Feb our patio furniture was stolen the leasing office stated they would have railings installed on the patio (since our apt was one of maybe 4 that didnt have them) and as a surprise to no one that never happened. In May Cushman & Wakefield took over, we were optimistic but looking back now they may have been worse! also in May our upstairs neighboors water heater burst- flooding our apartment. It took 5 separate request and over 24hrs for them to even come to the apartment and matienence (and the property manager) both stated dry wall repairs would be needed as our walls were soft to the touch, we followed up on the repairs over 5 times they were never done and the walls became filled with mold to the point where we were getting sick. Upon move out we brought up our concerns and the drywall repairs AGAIN and they stated well the apartments already been re-leased it doesn't matter. The residents of the complex arent much better- constant parties in the common area (im talking tuesday nights until 1:30am blasting music) and band practice 20 feet from your window. All concerns were repeatidly brought up to the leasing office (with video/photo proof) to no avail. I wouldn't live here for free. Read More

This is the worst apartment complex I have ever lived the management and maintenance are horrible. Management does not care about any maintenance issue you have until you have gone into the office multiple times, and bring it to the attention of the complex’s management company. The maintenance team is also incompetent and have no idea what they are doing. I came home one day to water blasting out of our air valve near our water heater because maintenance had attached the buildings water valve... to our air valve. If I had not been home when this happened to tell them to shut it off our entire apartment would have flooded and all of our things would have been ruined. Please please stay away from this complex Read More