Vetra West

If I could give zero stars I would. The apartments are filled with cockroaches. It doesn’t matter how clean you keep your apartment, how often you spray, and how many traps you have they live in the walls and management does nothing to help the problem. We had black mold in our residence that we’re still not sure is fully fixed. Other residents are disrespectful and dirty as well. The trash area is constantly overflowing. People from other neighborhoods break through the gates and then they... aren’t repaired. The dog park has holes all in the gates for your dog to escape. There is never any landscaping done so the bug situation just gets worse. If you’re on a first floor apartment good luck dealing with rude neighbors banging around above you. Especially if they have kids that do whatever and play at all hours of the night. Also the pool is now closed until further notice so that is an amenity you pay for and can’t use. The management office could care less about the good residents and just let’s the bad residents do whatever. I can’t wait to run far away from here when my lease is up. Read More

If I could leave zero stars I would.
DO NOT MOVE HERE!!!
1. All the apartments are roach infested. No matter how clean you keep your apartment. No matter how many times you call pest control and you set traps. You will have roaches living with you.
2. The kids in the neighborhood are vandalizing cars and apartments just for fun. So if you chose to make the mistake and live here you better pay for a garage because your car will probably get vandalized.
3. This is not a gated community. If they... tell you that they are lying. The gate does not work. They close it sometimes at night but, for the most part it stays open allowing whoever to come in.
4.Security is a joke they literally do not do anything but park the security car here. If you have a complaint they will look at you and not care and keep sitting there doing nothing.
5. People will rob you. Please get a camera door bell. There has been so many incidents of people stealing stuff off of peoples doors.
6. Always lock your door is you choose to move here. A month in someone tried to open my door and get into my apartment.
7. There are barely any lights and the parking lot is very dark so you must be very careful leaving at night.
8. They have very little cameras for security. Barely none. They swear there are but I have looked everywhere and have not seen any.
Please I beg anyone who read this to not move here. It is extremely unsafe. Management does not care and will not help you if you are having issues. For the ridiculous price that you pay here you can find somewhere else to move. Love anywhere but here. Read More

I’ve lived here since 2016 and when it was Sterling Crest it was an absolute dream. Ever since BlueRoc Premier took over everything about the place went to hell. I honestly don’t believe anyone in the front office is qualified to do their “jobs.” Not one person in that office is of any help. There are German roaches all over the place, maintenance requests will go months before they are fixed. Our security is a joke and never responds to actual complaints. The management will try to act like... they care by having food trucks or pizza parties or whatever works on a middle school classroom to get them to shut up. Seriously cannot wait for my lease to end. The only bright light at this complex is Matthew in maintenance. He will fix as much as management allows him to. He deserves so much better than this place. Read More

when repairs are needed it usually is done by the next day. The bedrooms are large and is quite accessible for a wheelchair. Also the entrance (front door) is easy to get a wheelchair in and out of. The kitchen has plenty of storage space as well as a pantry. I do feel really safe here. I also like the no carpet in the living areas. so it's good for people with allergies and asthma. It is close to Universal studios and convenient shopping.

1. There’s a gate, but 99% of the time it’s broken and anybody can get in do whatever they want and leave. There’s not even 1 security guard.
2. Loud Neighbors and no parking for you if you work late at night like me. New Management, worthless management.
3. Not what you’d expect for your money.
If you still don’t believe me go live there you’ll regret it.