7/12/25
Honest Tenant Review
We’ve lived at Venice Isles for two years, always paying rent in full and on time. We expected a level of comfort and service consistent with what was advertised — unfortunately, the reality has been far from it.
Here are just some of the long-standing and unresolved issues we’ve experienced:
The pool has been closed for half the summer, after also being unavailable for several weeks in spring — one of the key amenities we relied on when renewing our lease.
The sinks in the community... restroom have been out of order for over a year.
Wi-Fi in the resident workspace has been non-functional for over three months, making the space unusable.
After Hurricane Milton in October 2024, the mulch in front of our unit was never replaced, leaving our patio covered daily in sand and dirt, with outdoor furniture constantly soiled.
The recycling program was discontinued, which is very important to our large family.
Pet waste is not regularly removed from the lawns, making it unsafe for children to play outside.
We’ve found rodent droppings on our patio on multiple occasions.
A particularly serious issue is the constant turnover in management:
new staff arrive every 1–2 months, and no one stays long enough to follow through on open issues. Some managers genuinely try to improve things and work late hours — often unpaid — but their hands seem tied by the system.
When it came time to renew our lease, my verbal and written questions went unanswered, and I was essentially pressured into signing a renewal without ever receiving clear updated terms or explanations.
We tried to resolve all concerns amicably and repeatedly: in-person visits, emails, and written notices — all with no lasting results. Every complaint gets lost in the shuffle of new personnel.
This review is not written out of anger, but out of necessity — to warn future tenants and hopefully prompt meaningful change. Housing is not just about walls; it’s about safety, cleanliness, and basic respect for residents. We’re still waiting for that here.
Review from Apartments.com
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