Axial Buckhead

Where do I even begin with my experience at Axial? It has been nothing short of a living nightmare, and I feel compelled to share my story to save others from making the same mistake I did by choosing to live here.

From the very beginning, I should have known something was wrong when it took weeks to get any response from the management regarding my lease agreement. But that was just the tip of the iceberg.

Maintenance Neglect: The management's response time to maintenance requests was… laughable, if they even bothered to respond at all. I had to deal with persistent issues in my apartment, including plumbing problems, electrical faults, and an HVAC system that seemed to be stuck in the Stone Age. It was like pulling teeth to get them to address these issues, and when they finally did, it was a half-hearted attempt that often left me with even more problems than before.

Unsanitary Conditions: The cleanliness of the complex was appalling. Garbage bins frequently overflowed, attracting pests, and common areas were perpetually dirty. The hallways were dimly lit, making it feel like a breeding ground for unsavory characters.

Noise and Security: The noise levels here are unbearable, with residents blaring music and engaging in rowdy behavior at all hours. Security was virtually nonexistent, leaving residents feeling unsafe in their own homes.

Questionable Charges: Be prepared to be nickel-and-dimed at every turn. They found every excuse to charge me extra fees, some of which were downright ridiculous. It's almost as if they're trying to squeeze every last penny out of their residents.

Lack of Accountability: What's most frustrating is the complete lack of accountability from the management. They seem to have mastered the art of deflecting blame and evading responsibility for the numerous issues plaguing the complex.

In the end, I had to cut my losses and move out of this nightmare of a place. I wouldn't wish the experience I had at Axial on my worst enemy. Do yourself a favor and steer clear of this place. There are far better options out there where you won't have to endure the countless headaches and frustrations I faced during my time here. Save your sanity and your hard-earned money.

I hope this review helps prospective renters make an informed decision. Good luck finding a better place to call home. Read More

I’ve only lived here a few months but it’s been a great experience thus far. Gabby made the leasing process seamless despite everything going on with COVID. She communicated with me daily with any new updates and was so easy to talk to. When I moved in there was some miscommunication about a few things but the property manager Brooke fixed them quickly....like within 24-48 hours. The community is quiet and friendly not to mention I’m walking to distance to chipotle :) I’m very happy hear and I’m… glad I didn’t go off passed experiences that happened before they acquired new management. Read More

The leasing agents are the best and maintenance is very timely. Warning that it can get loud if you live in the front due to all the traffic

I lived here for 4 years, in 3 different apartments. The property was nice. This would be a 5 star review, but the new ownership, Venterra Realty, doesn't seems to be making strong decisions on customer loyalty. Instead of getting my deposit back, I'm being charged for "damages" to the nasty, brittle, falling-apart pair of blinds that were installed in my apartment. Ironically, I offered to pay to have them replaced less than a year ago so I could enjoy nicer blinds. Management couldn't get it… together then, but it's annoying that I'm being charged on the way out. Have a 1 star review. Read More