Optimist Lofts

The most unprofessional, uncommunicative company I have dealt with. Maintenance enters my apt whenever they want and the leasing office constantly FAILS to communicate this! I am required to give them my door code, but that gives them no right to enter my apt without any communication! The security gate is ALWAYS broken and there are burglaries and break ins every single religiously! Hallways are dirty, trash always overfilled, everyone in the leasing office is GARBAGE and need to be SHUT DOWN!

There’s no perfect place, but this comes close. Glad I chose Optimist Lofts!

This property gives one of the best locations in the city. I love being so close to everything. The apartment style is unique and something I can't find close by.

UPDATE: Upon looking in the air filter, the professionals informed front office that it needed to be cleaned immediately (mine and the apartment above mine), as that was what was causing the leakages. The leasing office did not take immediate action as recommended, causing me to wake up again to another leakage. Where I am confused...isn't it required for air filters to be changed seasonly? They do not do that here which is why we have so many leakages. I've provided pictures of the homes of... other units to prove the ventilation is not being checked as often as it should be.
Regarding the mold, they just sent someone in yesterday to do what I thought was regular cleaning to the affected area, as I was told. I was never informed that the mold would require them to cut the entire lower half of my bathroom closet out, and they still have more to cut, as majority of the black mold was discovered at the top of the closet. I was not notified of any wall cutting, and they even allowed me to come home to see it myself, until later with an email, after I had been in my home for a while. I have told them before multiple times, i have asthma, that is how I discovered the mold in the first place, it became hard to breathe. They did not offer another apartment for me to move into in the meantime. When I asked, I was told I would have to pay an up-charge for it.
So not only is my entire wall cut out, the people completing the job decided to dumb the nasty, water from the pipes inside my bath tub, little did they know, maintenance had not fulfilled my request regarding the backup in my tub. Therefore, the nasty, moldy water they poured in my tub sat there for a while, until it finally drained and dried. There is such a nasty residue in my tub, plus the drainage backup, I could not even shower. They also have to leave floor fans running for days until the is resolved, and I was told there would be no help towards my power bill.

So in all, do not move here! They do not care. The property manager is so secure in her seat, these comments don't even bother her, as the same things from reviews in March of this year and prior all express the same things. They do not check air filters, allow homes to leak, blame you for it, and require you pay same months rent. I took time out my day to warn you all, this is not worth your hard earned money. I have never experienced something like this.
Am I on buckhead or bankhead? Read More

I love this place! Every place that I could want is within a few minutes away! I haven’t had any problems with the management staff. I’ve been here a little over a year (on my second lease) and they have been responsive to me.