The Mill at Westside

I had an extremely disappointing experience with The Mill at Westside. I'm a visiting researcher at Georgia Tech, and I applied for an apartment after showing all required documents in person. They told me I was fully qualified and even asked me to move my intended move-in date earlier.

Then, on the day I was supposed to move in, they told me I was rejected because I didn’t have an SSN — something they had known from the start. I was left without housing and scrambling for a place to stay... .

They promised me a full refund of the $350 application fee. But over the course of more than two months, I was repeatedly ignored, misled, and lied to. I emailed many times, followed up in person, and was always told “the check was on its way.” But nothing came.

Eventually, they tried to claim that my payment never went through (NSF), which is completely false — I have a bank statement showing the transaction went through successfully.

The Mill is dishonest, disorganized, and disrespectful. I DO NOT recommend this place to anyone. Read More

I've been at this property for 2 years and since the management switch it's horrible the elevator is always broken, the garbage isn't always picked up, and if the work order isn't urgent I guess it won't get done. I'm so ready to move

I would never recommend this property, especially for the price. You could get something much better.

There is trash in the garage that has been sitting there for the past couple of months. They don’t clean the hallways. There is a huge dumpster sitting on the property that causes gnats to seep into your apartment. Not to mention, there is a refrigerator that has been sitting next to the dumpster for an entire week. The trash service may or may not come and pick up your trash, just depends on... how they feel. Read More

The management company has decided to make it harder for resident to receive packages on time now. They are using a company called Fetch that is a two-star company and calling it an excellence service. I was making an Amazon Prime order and notice how the date was delayed once I use the Fetch addressee provided. It was delayed by 5 days, however when I used the Mill at Westside the item would have been here the next and same for Amazon locker. Many residents do not feel this is better but worse.... We order medicine so instead of getting it in 2 days we will get it in 5 days unless I drive out to amazon locker. That not a great service, and we have not even mentioned the ant’s problem throughout the building Read More

Be very cautious when renting here. Grounds of the property look amazing but are extremely misleading. This community is dangerous and unsafe. My wife and I have been living in this company for a little over a year and since we have been here, the management company has turned over twice and the community manager has turned over at least 3 to 4 times. The staff is like a revolving door and never constant.

There has been a shoot out, break ends, Airbnb rentals with rooftop parties, constant weed... smoking in the highways and throughout the building. You will people sitting in their cars playing loud music and smoking weed. Drug activity on the second floor. The gate is constantly broken because people ramp into the gate on the way out or try to use the exit gate as entrance just to get into the building. The entrance gate is the same way. The gate is currently broken now from the last instance when someone hit it with their car.

The apartment is spacious and nicely updated but please do not ask for maintenance because that will take weeks and require multiple calls for you to follow up. For months, the apartment experience an ant infestation because management refused to do anything about it.

Today, management released a statement saying that they will now require your guest to pay $10 to $15 to visit you. This means that if you want company after 7pm, your guest will be required to pay $10 for the first hour and $15 for anything thereafter. Yes, you read that correctly. This is on top of the fees the additional fees associated with renting an apartment at The Mill at Westside.

The management at this company will claim that there is security and a courtesy officer at this company but there is none. There is a young woman who rides through the parking garage playing loud music in a security car. Trust me, she is not protecting anything.

Please be make sure you ask questions at the leasing office and be sure to pull the police records on this property and do not make the mistake that we did with this community. There are a lot more communities is this neighborhood that are way better. The Mill at Westside is pig with lipstick on and the ghetto and if you lease here, you will see for yourself. Read More