Victory At Summerhill

Please read in its entirety. I've had an extremely disappointing experience living at The Victory at Summerhill. For over three months, the only elevator in the building was broken, causing significant pain to my already bad knee as I had to use the stairs every day. This not only affected my physical health but also resulted in extreme costs for moving fees since the moving company had to navigate the stairs.

Despite paying rent that supposedly funds property upkeep, the elevator remained… unusable for an extended period. The property grounds are consistently dirty, the security doors are broken all around the property, the driveway gate doesn’t work 100 percent of the time, and there is no keypad to use to get your car safely inside the property if you don’t have or have misplaced your key fob, making it feel completely unsafe and uncomfortable. The unit itself is poorly constructed with low-quality carpet, laminate flooring, metal carpet transition strips, finishes, and granite.

ZRS does not keep up with this property, and parking is atrocious. Tenants are forced to park on the street or a block over to avoid getting booted. I was booted on my move-in day, costing me $75 to remove the boot. My roommate was booted twice, and even bought a new car only to be booted the same day of purchase. There are more reserved parking spaces than open spaces for tenants and absolutely no free parking for guests. The supposed three hours free for guests still requires registration and payment of a service/convenience fee via the ParkMobile app.

Security is non-existent on the property. A car with flashing lights sits inside the gate, but no one is walking or patrolling. The rent and over $200 in additional fees do not at all match the quality of life here. I give this property a negative review with 100% accuracy. This property has cost me more in living expenses than any other place I've lived before. Save yourself the hassle and lease somewhere else. Read More

I have that the pleasure of living here in the Victory, I have built a great relationship with the leasing agents, apartment life and maintenance, heck I’m even cool with Ms. Yolanda. I moved in with the previous leasing team who were decent I couldn’t complain I only lived here two months and then they left but I spent the last few months with Mrs. Shawn, Gina-Marie and the new addition to the team Aris. They’re super helpful, I have nothing negative to say about them at all. I stop by dang… near every day to say hello, and end up staying 1-2 hours. The community events are amazing, we did numerous of things with tons of experience including Flower Decoration class, the Leasing Agents Supply Breakfast, supplied a tasty breakfast the other day and one day it was even a food truck. I will say as much as people “complain” and sweat the small stuff, not everything is all on leasing but because they’re in charge they get the short end of the stick. I appreciate all of Aris hard work, any issue I may have I can call her and get it squared away same day. She takes her job very seriously and is very personable as well. Ms. Gina has the greatest spirit ever and we have deep 1-1 conversations about life, and how important it is to build relationships and network it’s amazing how inspirational she is. She goes over and beyond in her job and lastly Ms. Shawn is amazing, hands down at one point with previous management i wanted to leave due to pest but she asked me to give her an opportunity to fix my problem, my problem was fixed, i trusted her and she delivered. What she say she will do she does it. Ms. Shawn has an amazing team and I see big things with this company. This my 2nd lease term here and i plan to stay longer.

Thank you Anthony and the maintenance team such great work, they’re quick and efficient. Which is great with a maintenance team. I trust them to get the job done always. Read More

This place charges you for parking, guests, and mail. Their gate frequently breaks down. And their fire alarms are glitchy and randomly go off at 7AM. I have to believe there are better places for you to live, please consider looking elsewhere.

The apartments them self are really clean and amazing, the amenities are adequate.

Parking is always a big issue for yourself and especially your guests.
Seems like the complex has a lot of running AIRBNB’s which makes the parking situation make sense.

Problem comes with safety. In my short time here two cars have been broken into including mine which was stolen as well. The gates barely work usually they are WIDE open or there is a gap that anyone can walk into the property. With paid… parking fees this shouldn’t be the case. Read More